Zeigler Honda of Racine - Service Center

Prince was an excellent person to work with as he delivered more than even promised the car was ready and in good condition well before he said, it would be ready. I was also provided a loaner which delivered more than even promised the car was ready and in good condition well before he said, it would be ready. I was also provided a loaner which made life possible. Thank you. More

It would be nice if they would call the customer when their vehicle is done instead of the customer having to keep calling back. their vehicle is done instead of the customer having to keep calling back. More

The staff was courteous, professional, and I felt appreciated as a customer. Although there was a delay servicing my vehicle Tim made me feel confident the work being performed was of the highest qua appreciated as a customer. Although there was a delay servicing my vehicle Tim made me feel confident the work being performed was of the highest quality. And he offered me a free oil change next time around to apologize for the delay. I'm very happy I chose Ziegler for both sales and service! More

My review has been updated. Our issue with our vehicle is being addressed by Brian, the service director. Very happy with the support that he provided. Our issue with our vehicle is being addressed by Brian, the service director. Very happy with the support that he provided. More

We discover some damage on our new 2024 Honda Odyssey that we have photographic evidence of it existing prior to us taking delivery. We took delivery on 6 June 2024, and this issue has yet to be resolve that we have photographic evidence of it existing prior to us taking delivery. We took delivery on 6 June 2024, and this issue has yet to be resolved, and the support that we have or should I say, have not been getting, is lackluster at best. Communication, coordination and follow up has been virtually nonexistent. I’m very disappointed with our Zeigler experience to date, More

Waited 45 minutes longer than estimated for oil change. The waiting room had a tv show in with foul language and sexual topics. This was the Bravo channel. I had my 12 year old son and his friend waiting w The waiting room had a tv show in with foul language and sexual topics. This was the Bravo channel. I had my 12 year old son and his friend waiting with me. Terribly inappropriate. More

All was good . Will be going there again. Great customer service . Great personality. Give Zach pat on the back. Will be going there again. Great customer service . Great personality. Give Zach pat on the back. More

Very efficient;was so pleased there was no charge. Such a wonderful surprise. Nice waiting area Such a wonderful surprise. Nice waiting area More

Did a tire rotation which resulted in loud metallic screeching in the front tires when backing and turning the wheels. When the car was returned to fix the problem, I was told they could not find the screeching in the front tires when backing and turning the wheels. When the car was returned to fix the problem, I was told they could not find the cause. They then sold me rear brakes which were not needed as they were scored at '6' just 3 months prior. I have no trust in this dealership going forward and will not take my car there again. More

I mistakenly made an appt at another dealership, but your staff were very understanding and squeezed me in. Great service, very professional, will do business again. staff were very understanding and squeezed me in. Great service, very professional, will do business again. More