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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,344 Reviews

1,345 Reviews of Zeigler Honda of Racine - Service Center

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February 16, 2025

4th vehicle with the dealership and have recommended to friends. Great customer service and easy to deal with. More

by carajerdee
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Jones
February 15, 2025

Excellent experience. Everything was properly explained and detailed. Efficient service and quality of work was very good. Service Writer was very knowledgeable and prof More

by tde235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Conforti
Feb 16, 2025 -

Zeigler Honda of Racine responded

Thank you for your review. We're pleased to hear about your positive experience with our team at Zeigler Honda of Racine.

February 10, 2025

I paid for services that were not provided. The interest rate was way too high and the loan is in my fiance's name instead of mine. With an 800 credit score, the payment is too high and too lon More

by kimberlylalond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Sewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Megerdichian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Zeigler Honda of Racine responded

Hello, I received your feedback regarding the financing terms of your recent purchase. Based on your description, the loan was placed in your fiancé’s name instead of yours, and the interest rate and payment terms did not meet your expectations. If you would like to review the details, please reach out to me at your earliest convenience. Sincerely, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 09, 2025

Good service most of the time. They need to keep recall parts in stock and get recalls done in a timely matter. More

by KAKM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Zeigler Honda of Racine responded

Thank you for your feedback. We appreciate hearing how we can improve service at Zeigler Honda of Racine. Please reach out directly if there are any more specific ways we can assist with recall issues in the future.

February 09, 2025

Great service and in and out within an hour. I was able to make the appointment when it worked for my schedule. More

by joziloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Jocius
Feb 10, 2025 -

Zeigler Honda of Racine responded

Thanks for choosing Zeigler Honda of Racine. We're pleased to hear everything went smoothly with your appointment.

February 03, 2025

Competent, personal and professional 👏 Prince takes sincere care and friendly. I appreciate the accommodativeness and transparency. More

by paulsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Zeigler Honda of Racine responded

We're pleased you had such a positive experience with our team at Zeigler Honda of Racine. We appreciate your kind words and look forward to serving you again.

February 03, 2025

The service is always professional and prompt. Prince Jones is a joy to work with, knows his job and invites trust with his attention to detail. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Zeigler Honda of Racine responded

Thank you for your thoughtful feedback. Our team is glad to hear you appreciated our service at Zeigler Honda of Racine.

February 02, 2025

As always, Prince delivers great service on my vehicle with excellent customer service to me. Kept me updated while I was out shopping waiting for my car to be done; it was done early and he assured me it More

by DIAMONDCIERRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your positive experience with us. We're truly pleased to know that our team took good care of your vehicle and kept the process smooth for you.

February 02, 2025

Environment wasn't welcoming, shuttle service is horrible. I wouldn't recommend service there. They also left undercoating overspray all over my exhaust pipes and fender liners. More

by Tsi Thao
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Bilotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Zeigler Honda of Racine responded

Hello Tsi, I appreciate your feedback, as it helps us continue to improve our customer experience. I would like the opportunity to learn more about your overall experience with our Service Department. Please feel free to reach out to me at your convenience to discuss this matter in greater detail. Best, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

February 02, 2025

Good service In-N-Out in about an hour, but the car wash is very very bad leaves a lot of spots. I ended up trying to wipe it down. Ended up stopping at the car wash to get it redone at Quiktrip. More

by Mhope1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Zeigler Honda of Racine responded

We appreciate your visit to Zeigler Honda of Racine and are glad you had a good overall service experience. We will address the car wash issue as we continuously strive for improvement. Please reach out directly if you'd like us to further assist you with this matter.

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