Zeigler Honda of Racine - Service Center

Good customer service and communication was much appreciated. Timing was also appreciated for our time line. appreciated. Timing was also appreciated for our time line. More

I recently had my 2016 Honda CR-V repaired at Zeigler Honda, and while I appreciated the initial service and communication, I have concerns about the pricing for the starter replacement. After the timing Honda, and while I appreciated the initial service and communication, I have concerns about the pricing for the starter replacement. After the timing chain repair, the starter failed the following day, and the car had to be towed back. Diagnostics determined the starter needed replacement, and I was quoted $1,500 for 4 hours of labor, with my final bill totaling $1,532. Other Honda dealerships I contacted quoted approximately $1,000 for the same work with a labor estimate of 2 hours. Additionally, the starter part itself was priced $200 higher at Zeigler compared to other quotes. When I asked about the discrepancies, I was told, “That’s just what the tech said,” which did not provide clarity or align with standard labor time guides I referenced. While I value the effort to price-match initially on the timing chain repair and the willingness to assist with the starter issue, these inconsistencies have left me questioning the fairness of the pricing practices. Was I overcharged to make up for the price match? I would appreciate further review and clarification regarding my invoice. Thank you for your time. More

Took vehicle in for service and advisor was very kind and honest about the work needed on the vehicle. I will only come back to work with her and I feel very comfortable sending my friends and family to her. honest about the work needed on the vehicle. I will only come back to work with her and I feel very comfortable sending my friends and family to her. More

Had done all recommended service. .. asked for old filters... looked all over car do not see them... not good customer service .. asked for old filters... looked all over car do not see them... not good customer service More

When you walk into Honda of Racine best believe you’re walking out with a great deal! walking out with a great deal! More

Great customer service! The repair took less time than the estimate. Fast and friendly service representatives. The repair took less time than the estimate. Fast and friendly service representatives. More

This was already provided via Google. I have nothing additional to add. Thank you very much. I have nothing additional to add. Thank you very much. More

Very friendly and accommodating, place was clean and well maintained. Nick Woods was very friendly and easy to talk too, glad to work with him, would highly recommend him to other customers, he was amazing!! maintained. Nick Woods was very friendly and easy to talk too, glad to work with him, would highly recommend him to other customers, he was amazing!!!! More

Everyone did a good job during my visit to your dealership. They work was done on time dealership. They work was done on time More

The service reps listened to what I had to say and the technician took care of the problems. Neat and clean shop and waiting area. technician took care of the problems. Neat and clean shop and waiting area. More