Zeigler Honda of Racine

Bad journey, good results. My experience was for leasing another new vehicle. Overall I am satisfied with the final lease, but the sales associate gave me a lot of poor informat My experience was for leasing another new vehicle. Overall I am satisfied with the final lease, but the sales associate gave me a lot of poor information. We eventually worked out a deal (I had been very clear about my needs). Luckily the general manager honored the deal. I feel I was misinformed about the vehicle features and financial data from the sales associate. More

Very good customer service. Went all out to see what I needed to have done in a great timely manner. Was very helpful in letting me know how I was able to get the work done. Went all out to see what I needed to have done in a great timely manner. Was very helpful in letting me know how I was able to get the work done. More

Good deal, great vehicles! We have leased our last three cars, one from Toyota and the last two from Honda. We actually turned our sedan in early to get a CRV, in which we got We have leased our last three cars, one from Toyota and the last two from Honda. We actually turned our sedan in early to get a CRV, in which we got a good deal. Payton was very helpful and a pleasure to deal with! We'll be back when our lease is up! More

Everyone was efficient and courteous. Everyone I dealt with that day was so nice and made me feel gkad I came there for my oil change. The job was completed quickly. Everyone I dealt with that day was so nice and made me feel gkad I came there for my oil change. The job was completed quickly. More

Car maintenance My headlight went out the evening before. I called Racine Honda, spoke with the service department. They made room for me on their schedule. Not on My headlight went out the evening before. I called Racine Honda, spoke with the service department. They made room for me on their schedule. Not only did they fix my headlight, he reminded me it was time to rotate the tires, which he did at no cost. I know nothing about cars and I feel I can count on Racine Honda to take care of my car. That means a lot to me! More

Racine Honda was fabulous I found the service to be speedy, accurate, and nicely priced. Their Service staff was friendly (and funny), and they helped me get setup in the waiti I found the service to be speedy, accurate, and nicely priced. Their Service staff was friendly (and funny), and they helped me get setup in the waiting room so I could connect to the internet and sit conveniently close to a power outlet and work while I waited. Super job! More

Had my car detailed I was disappointed with the seat spots not coming totally clean, but had been told they couldn’t promise that they would. So no problem or blame for t I was disappointed with the seat spots not coming totally clean, but had been told they couldn’t promise that they would. So no problem or blame for this issue. Everything else was excellent but would recommend a better cleaning at the very bottom where the doors close. I would let you do another detail if needed. Thank you for your service, getting me in on short notice, and having it done at the promised time. More

AWESOME SERVICE & CUSTOMER SUPPORT The sales reps and everyone there is very caring and very supportive their service is very excellent as far as maintenance on your vehicles and sales The sales reps and everyone there is very caring and very supportive their service is very excellent as far as maintenance on your vehicles and sales I would highly recommend people to have a great experience at Racine Honda More

Great service, great experience I have been taking my 2016 Civic to this dealer for the last few years as I now work in Racine. It's always quick and painless, and I get honest advic I have been taking my 2016 Civic to this dealer for the last few years as I now work in Racine. It's always quick and painless, and I get honest advice on what needs taking care of. I recently took my car in to get the winter tires mounted and balanced with an alignment before winter arrives. They had no problem picking me up from work when the job was done. I'll continue to do business here for as long as I own a Honda. More

Classic Bait and Switch My wife and I went in to the dealership to look at a 2015 CRV that we saw on their website. The sticker price was not the same price as advertised onl My wife and I went in to the dealership to look at a 2015 CRV that we saw on their website. The sticker price was not the same price as advertised online. Red flag. Also, the salesperson said it wasn't Honda Certified even though it clearly stated it online. He redacted his statements after pulling out his phone and then confirmed it was Honda certified. So maybe a honest mistake.We went in and have them confirm and price and look at banks. Mind you, my wife has near perfect credit and was going to put down payment of about 32% of the total cost of the vehicle. So, you'd think this would be a lay-up for any dealership, right? Nope. It took over an hour and half to just get someone in financials to call a bank or input the information into the computer. Again, this process takes, at tops, 15-20 minutes. More red flags. The sales person comes back with some outrageous APR that doesn't even match up with someone who has a near perfect credit score and great down payment. So they go back again and come back with another shot. As if they couldn't figure out what they were doing. The APR matches, finally, what our own bank would offer, but the payment is completely off. My wife asks to see the numbers (mind you, she asked, they didn't say anything about the inflation of the final number) because she had her own calculator out and it didn't match-up with theirs. Well, low and behold, there was an additional $1,600 for the Honda certification. Wait, um...no... This is some classic xxxxxxxx bait-and-switch technique used by car salespeople to get a few more bucks. And on top of that, during the nearly two hour wait for crummy number crunching, they tried to get my wife to sign a paper "that if we can get your car payment to 'x', you'll agree to purchase the vehicle". Really? How scummy. Avoid like the plague. More