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Zeigler GMC of Holland - Service Center

Holland, MI

4.7
355 Reviews

355 Reviews of Zeigler GMC of Holland - Service Center

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July 30, 2019

NICE PERSONAL TOUCHES I brought my vehicle to Elhart for the first time and the advisers were very personable and friendly. The cost was very reasonable, and I appreciate t More

by SLop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens, and Jon Shannon
Jul 31, 2019 -

Zeigler GMC of Holland responded

Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Please return when needed and we will show you the same outstanding service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 25, 2019

Very helpful staff From the phone call to schedule an appointment to the service provided who welcomed and served us, we were treated with respect and friendliness. Than More

by Cfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know any names
Jul 26, 2019 -

Zeigler GMC of Holland responded

We are pleased to hear of your admiration towards our teamwork and service. We value our customers and strive to make sure that you all leave completely satisfied! We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 25, 2019

Awesome service!!! Always a great experience!! Did a oil change and tire rotation. Washed and vacuumed once it was done. Employees are always smiling and having fun in w More

by RODS76OLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod m
Jul 26, 2019 -

Zeigler GMC of Holland responded

We at Elhart Automotive Campus are excited to hear we have excellent customer service. We always want to receive positive feedback. Thus, our attention is focused on our face to face interaction between our service team and customer base, to provide good camaraderie. Repeat customers are what we strive for and hope to achieve. Thanks again for your amazing words and we hope to see you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 24, 2019

Friendly, courteous People are wonderful there. Very friendly and courteous. Took care of my baby - Sierra pick up. Even gave her a quick bath. Also enjoyed the mint! More

by DAVEGAWLAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skye Musk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Onken, James DeGraaf
Jul 24, 2019 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review, David! We are very happy that you were treated great and had an excellent experience at Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We'll keep serving the mint!! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 24, 2019

Courteous and professional service I have always had excellent service experiences at Elhart. What’s annoying is the surveys that always follow’ especially when they error for not enou More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez
Jul 24, 2019 -

Zeigler GMC of Holland responded

HI Rick, We appreciate the time you take to fill out the surveys. If you would please email me the survey that you are referencing I may be able to see if we can fix the "error". Thank you for the opportunity to earn your business and I look forward to seeing what I can do. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 24, 2019

Unable to repair mechanical failure under warranty I have been satisfied with Elhart in the past and have purchased several vehicles from them over the years.. However, on this vehicle, still under wa More

by GRAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
July 21, 2019

GREAT CUSTOMER SERVICE I took my 2016 Yukon in to get the AC looked at. What GREAT CUSTOMER service I received! Frank and John are the BEST! 5STARS More

by Wolterco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank and John (can’t remember last names)
Jul 23, 2019 -

Zeigler GMC of Holland responded

We are pleased to hear of your admiration towards our teamwork and service. Thank you for mentioning Frank and John, they are valuable members of our team. Please return when needed and we will be sure to provide the same outstanding customer service. Thank you. Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

July 18, 2019

Almost perfect My requested service items were completed as expected. However in the completion of reinstalling the rubber trim piece on the roof apparently the tech More

by PMADARASZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service consulatant
July 17, 2019

Repair of miscellaneous issues on 2009 2500 Chevy Truck I was very happy with the service I received from Adam at Elhart GMC. He was careful to notify me of additional costs and recommended general mainte More

by DREW29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 19, 2019 -

Zeigler GMC of Holland responded

Thank you for visiting our Elhart service department and for taking the time to complete this review. Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing Adam; he is a wonderful member of the team. We look forward to servicing you in the future. Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

July 15, 2019

Unexpected car issues Adam and his team that worked on my car last minute. I was leaving on vacation that day and wasn’t expecting to have to have my vehicle go back in and More

by WAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Jul 17, 2019 -

Zeigler GMC of Holland responded

Thank you for visiting Elhart, we appreciate your business! Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know this was reflected in your recent visit too. As always, if you have any questions or need anything, please feel free to reach out to us directly. Happy Driving! Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

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