Back

Zeigler GMC of Holland - Service Center

Holland, MI

4.5
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

Sort by
September 24, 2020

I always go to Elhart. They are professionals and I trust them. This particular visit they forgot to do my tire rotation that’s why I scored them a 3 out of 5. More

by NIKKIKNIGHTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Sep 25, 2020 -

Zeigler GMC of Holland responded

Please let me apologize for this negative experience. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. Thank you for your honest feedback, we appreciate you sharing your experience with us. I will be sure to share your comments with our Service Director, Frank Siebart and his team. We appreciate honest feedback to help us grow and give better customer service. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 23, 2020

The service was taken care of very well. I could just wait in the comfortable customer waiting area. I plan to use your service facility in the future. More

by RICHARDMULDER8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Sep 24, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! We appreciate the opportunity to earn your business and happy we have earned your trust for future service needs. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 22, 2020

I have been well taken care of. I am a retired mechanic and know what is going on and appreciate the service and explanation of what was done. More

by WSJSSCHIPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Sep 23, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 21, 2020

Jon and the team were thorough and responsive. Jon presented options for me in terms of what I must get done and what could wait, if necessary. More

by jenniferwhitegradnigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Sep 22, 2020 -

Zeigler GMC of Holland responded

Hi Jennifer, thank you for the top marks, and for taking the time to leave this review. I’m glad Jon was able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 21, 2020

The service department did a great job they diagnose the problem and fix it. They are very knowledgeable and friendly I would definitely recommend to everyone! More

by STEVECW.63
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
Sep 21, 2020 -

Zeigler GMC of Holland responded

HI, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. Thanks for highlighting our friendly and knowledgeable staff who helped make this such a great experience If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 16, 2020

The service center is just great back in the days I worked in pont. Shop in Fennville mi learned customer service is your first and only chance to keep people coming back More

by TOMLGILES1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon,Adam Havens
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 16, 2020

I was very happy with the service that Elhart gave me. I was told what was wrong with the transmission and what had to be done. I was impressed with what they did.. The car is running great. More

by R_STOEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Sep 21, 2020 -

Zeigler GMC of Holland responded

What a wonderful review! We are so happy to hear that your car is running better! We value our customers and strive to make sure that everyone leaves completely satisfied! We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

I chose Elhart GM to put new tires on my 2005 Pontiac Grand Prix GT because I trust the service department and have excellent service. More

by JULIE.GRAVELING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi Julie, we're happy you found our staff to be so trustworthy during your experiences here at Elhart GMC. We appreciate the opportunity to earn your business and always more than happy to assist you if anything else comes up. Take care! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

They are always kind when I come in for service. They listen, tell me their advice, and let me choose what work I get done on my vehicle. More

by JACOBA.DIEKEMA-MEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hello Jacoba, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. If you ever need anything else from us, please feel free to give us a call or stop by. We appreciate the opportunity to earn your business. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 11, 2020

Service was just as expected from before, terrific! Easy in, easy out! Service is key to where I buy my automobiles. Great communicators as well! Thanks Elhart! Joe More

by JTBRUMMEL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Sep 21, 2020 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review. We appreciate the opportunity to earn your repeat business and it is great to read our service staff made it an easy in and an easy out. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

...
20
...