Back

Zeigler GMC of Holland - Service Center

Holland, MI

4.5
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

Sort by
October 07, 2020

Excellent service as always! Been going to this Elhart for many years and everyone is always friendly. Brittany is very kind and helpful. Highly recommend this place! More

by Chrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Midolo
Oct 08, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! Brittany is a key component of our team, and it is great to hear that she gave you an excellent service experience at our dealership. We appreciate the opportunity to earn your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 06, 2020

Very good and both thumbs up up up and heart felt kindness and you have a great location for sure and I highly recommend you. More

by MANDHBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
Oct 07, 2020 -

Zeigler GMC of Holland responded

Wow what a great review. Reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate the opportunity to earn your business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 05, 2020

We had a rough start because the problem was diagnosed wrong to start with but I appreciated you making it right; personally I understand that finding the root cause isn't always easy. More

by matt.potts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Oct 06, 2020 -

Zeigler GMC of Holland responded

Hi Matt, Thank you for visiting Elhart, we appreciate your business! Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know that we made things right. We look forward to seeing you again on your next visit! As always, if you have any questions or need anything, please feel free to reach out to us directly. Happy Driving Matt. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

October 02, 2020

Hello Service is extremely wonderful. Staff is very helpful and friendly. Timeliness of service is great. Always out in timely fashion. Stay friendly and helpful. More

by CATHLEENPUCKETT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
Oct 02, 2020 -

Zeigler GMC of Holland responded

We at Elhart Automotive are excited to hear we have excellent customer service. We always want to receive positive feedback. Thus, our attention is focused on our face to face interaction between our service team and customer base, to provide good camaraderie. Repeat customers are what we strive for and hope to achieve. Thanks again for your amazing words and we hope to see you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 01, 2020

Great service, nice waiting area and friendly staff. Michelle greeted me at the door and was super helpful. I opted out of the extras (vacuum and wash) because I was short on time. More

by samuel.mccoskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Zeigler GMC of Holland responded

HI Samuel! First of all, we would like to thank you for taking time to write such a complementary review. Michelle is a valuable member of our team, and it's good to know you’re pleased with her performance. We strive on our customer service, and positive words like this assure us we're doing our jobs. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Once again, thank you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 30, 2020

Always very friendly and listen to concerns. I've been bringing my car to this dealership fpr quite some time, as I've had multiple issues at the 28th street dealership More

by LAURAKNIGHT43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! It is great to hear that we make your service experience better than our competitor. We appreciate the opportunity to earn your repeat business, thank you for your loyalty. If you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

Oct 01, 2020 -

LAURAKNIGHT43 responded

Thank You! I will miss Lee though

September 29, 2020

I've been bringing my car to GM service center for years, even after I sold my GMC and bought a Jeep. They take great care of me and my car. More

by JeepTrailhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Sep 30, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 28, 2020

They helped me get my truck in for repairs and made sure I had a ride home. But what I don't like is being forced to type 25 word min. So I guess I will add more, you need a bigger area when you drive your More

by TXTODD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Sep 29, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for the high-star rating. We appreciate the opportunity to earn your business. I'm sorry that the software we are using is requiring the 25 word minimum. I will be sure to share your thoughts and comments with our software representative to see if we can request the change. Thank you for your feedback. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 28, 2020

Great friendly service. However my car was covered in bird poop upon picked. Not just a couple spots. Dozens. I would advise an alternate spot to leave the car or a wash prior to pick up. Almost all lux More

by STGRASMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Very satisfying service visit. My vehicle service was completed within the estimated time parameters for less than quoted price for service. The courtesy ride was prompt and friendly. More

by LVANDERVEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Sep 29, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. It is great to hear everything was done quickly and to your satisfaction! If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

...
19
...