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Zeigler GMC of Holland - Service Center

Holland, MI

4.5
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

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October 28, 2020

I am always received with an open and friendly greeting. They listen to what I have to say and are very willing to accommodate me a.s.a.p. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
Oct 29, 2020 -

Zeigler GMC of Holland responded

Hi Jack, we strive for 100% satisfaction, and it is great to see you have such positive experiences at Elhart. Repeat customers are what we strive for and hope to achieve. Thank you for your loyalty! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 27, 2020

Always great service/ Its easy to make an appointment and very convenient. It was nice to see the service department following safety precautions with mask wearing in these uncertain times. It shows yo More

by SALLYBIRSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
Oct 28, 2020 -

Zeigler GMC of Holland responded

Thank you for the high star rating! We're glad to hear we delivered such a great service experience. We are working hard every day to enforce the new Covid 19 protocols to keep our facilities healthy and safe for you and our staff. We appreciate you recognizing this. Have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 25, 2020

excellent...always happy....loved the valet service and jackie was great...I trust the people at elhart....from the salesman Ben to service and providing me a loaner More

by STELLADALLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Zeigler GMC of Holland responded

HI! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. It's great to hear we have earned your trust. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 24, 2020

Was all packed up for vacation and the check engine light was on. Without an appointment they were able to fix the problem and get me on my way. Great job Jon Shannon. More

by PLB3308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Oct 26, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for such a great review! We're so pleased to hear that working with Jon was so wonderful. Jon is a valuable member of our team and I'm so happy he was able to take care of your vehicle needs so you could go on with your vacation. Have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 23, 2020

Fast, reliable, and Jon did an excellent job of taking care of me and the vehicle. Very friendly and good communications. Thank you Jim Root More

by JAMESDAVIDROOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Oct 26, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the top marks, and for taking the time to leave this review. It is great to read such amazing feedback from our customers. We are happy to hear that Jon has earned your trust. He is a valuable member of our team. We look forward to working with you again in the future. Until then, if there is absolutely anything that we can do for you please let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 19, 2020

Customer and sales service was excellent. We return when in the market for another vehicle. Already informed others about your dealership. If any other special sales on new Genesis I would like to be infor More

by MAURICEBURTON8701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
Oct 20, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to let us know how we did. We appreciate the opportunity to earn your business. We send out a monthly email to all of our Hyundai and Genesis customers in regards to the monthly specials. Please email me your email address and I can confirm you are on the list. My email address is jan@elhart.com. Once again, thank you. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 15, 2020

Excellent experience all the way around. I don't have anything else to say. A requirement 25 words of feedback is a real pain. Okay? More

by TKEVINOBRIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Oct 16, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for the high-star rating. We appreciate the opportunity to earn your business. Sorry about the 25 word requirement I will share your comment with the software company at DealerRater. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 12, 2020

I cannot tell you how pleased I am with the service received on my last visit. I had some squeaky brakes and needed an oil change so I was fully expecting a lengthy stay in the customer lounge followe More

by PMADARASZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tough to know with masks on
Oct 13, 2020 -

Zeigler GMC of Holland responded

Your kind words and fantastic star-rating are greatly appreciated! I am happy to read that our staff provided you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Elhart Automotive. I will be sure to share your compliments with our Service Director, Frank Siebart and his team. Safe travel to Florida! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 09, 2020

Excellent service. Done on time every time. Staff is friendly and knowledgeable. Would recommend going to elhart for all vehicle needs. No questions asked. Period More

by CATHLEENPUCKETT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
Oct 12, 2020 -

Zeigler GMC of Holland responded

HI, we are delighted to hear that our staff at Elhart Automotive was able to provide friendly and knowledgeable service. We appreciate the opportunity to earn your repeat business. Thank you for taking the time to let us know how we did. Please return when needed and we will show you this same 5-star customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 07, 2020

Had my car in for an oil change. After waiting for two hours, o went to see what was going on. It was outside all done. No one came to let me know.☹ Very disappointing. Not sure I will be back for more se More

by BAUMANNEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Lawrence
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