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Zeigler GMC of Holland - Service Center

Holland, MI

4.6
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

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November 24, 2020

Elhart always exceeds my expectations from sales to service. My locking lug nut key was missing and the Jeff the service technician was able to find a key that matches. Awesome job Jeff! Both Jons and More

by mjhr11s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
Nov 24, 2020 -

Zeigler GMC of Holland responded

We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on Jeff, both Jons and Michelle! They are all valuable members of our team. Our customer service is what we value the most, and we are happy to hear that you were 100% completely satisfied. Thank you for being a loyal customer! Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

Nov 24, 2020 -

mjhr11s responded

Thanks Jan. I can’t wait to purchases the new Hummer from Elhart next year.

November 23, 2020

Jon is very responsive to my calls and very accommodating. He looked up service bulletins and was able to get an unknown issue resolved under warranty before is became a major problem. Than More

by MARKBONKOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Nov 24, 2020 -

Zeigler GMC of Holland responded

Hi Mark, Thank you for taking the time to write such a great review on Jon Shannon! He is a valuable member of our team. Our customer service is what we value the most, and we are happy to hear that you were 100% completely satisfied. I will be sure to share your compliments with him. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. P.S. Thank you for leaving the Google review as well and letting others know!

November 14, 2020

I love Elhart. They always get my car in and out sooner than I expect. I got to see my favorite salesman and finance lady and visit for a few minutes too as an added bonus while I waited. More

by PJPOSTMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Nov 16, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to provide us with this excellent review! It is great to hear everything gets done quickly and to your satisfaction! We appreciate the opportunity to earn your business. I will share your compliments with our team. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 13, 2020

Having a problem with a 2021 Sierra 2500 I’ve had for 3 weeks. Service Dept unable to help me out today. Find a way. More

by rob
Recommend Dealer
No
Employees Worked With
Jon, not sure which one.
November 10, 2020

My car rides so much better. They actually fix the issues that other dealers couldn't. I am so glad I went to this dealer. More

by 1433bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Zeigler GMC of Holland responded

First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers and we are happy to hear that we have officially earned your trust. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 10, 2020

Sue and I have extremely impressed with the friendly and over the top employee commitment to their profession and our complete satisfaction! Great job Michelle and Jon! More

by johnlknoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Nov 11, 2020 -

Zeigler GMC of Holland responded

Thank you for visiting Elhart, we appreciate your business and the time you took to write this review! Michelle and Jon are valuable members of our team. Thank you for recognizing them. We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 05, 2020

Great dealership service experience - very professional and friendly - handled my last need timely and done right- Genesis valet team very professional and they met my needs for loaner More

by SCOTTW7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 03, 2020

Jennifer and George helped out so much going into deep detail about all of our questions and uncertainties which made the experience so much easier and comfortable they really are caring and loving people More

by Mannybuenogarcia99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez, George Cholo
Nov 04, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly, easy and comfortable customer service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Jennifer and George. I will be sure to share your kind words with them. Thank you for your recommendation to others, and let us know if you need anything else! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

November 02, 2020

Elhart GMC has never let me down. My vehicle issues are always addressed and fixed correctly the first time! Jon Shannon always keeps me updated! More

by MIKEP15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Nov 03, 2020 -

Zeigler GMC of Holland responded

We are pleased to hear of your admiration towards our teamwork and service. Jon is valuable member of our team. We are glad to hear that this particular visit was so delightful for you. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 02, 2020

My truck was in the shop to identify and fix a vibration that was coming from the rear of the truck--a less than two year old Denali. It was there for two + weeks and they declared it fixed. In less than fi More

by DROOSSIEN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence
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