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Zeigler GMC of Holland - Service Center

Holland, MI

4.6
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

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December 10, 2020

Todo estubo muy bein , el servicio estubo exelente, los mecanicos me explicaron ala perfeccion todos los detalles sobre mi veiculo y lo que tenian que hacer. More

by BRISENO3177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Midolo,Jon Lawrence,Jon Shannon
Dec 11, 2020 -

Zeigler GMC of Holland responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. Si tiene más preguntas, llámenos. ¡Siempre estamos felices de ayudar! Saludos cordiales, Jan Houting, director ejecutivo de relaciones con el cliente, jan@elhart.com

December 09, 2020

Always a pleasant place to work with. The service department is very courteous and professional, yet friendly. The appointments are always on time and within the time frame given. Glad to be taken More

by ROXILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Dec 10, 2020 -

Zeigler GMC of Holland responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff has continuously provided you with the courteous and professional service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Elhart Automotive Campus. Have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 08, 2020

Very good maintenance experience ! Thank you for your professional job ! Everything was great while I waited in the break room. I would suggest. Having coffee for waiting customers. Thanks. More

by ROBERTGORSLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Dec 09, 2020 -

Zeigler GMC of Holland responded

HI! Your kind words and fantastic star-rating are greatly appreciated! Sorry about not having coffee, but CDC recommended companies remove them to protect customers and employees to reduce the transmission of Covid-19 because they are high-touch areas. Hopefully, we'll be able to have coffee for our guests soon. Thank you for the opportunity to earn your business. Stay safe and healthy. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 07, 2020

Very efficient, I was impressed with how nice the staff was and my car looked great with the car wash and vac! I would recommend Elkhart to my family and friends. More

by JESSRHARWOOD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Swart
Dec 08, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating and for highlighting our staff! I will be sure to share your compliments with them. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 05, 2020

Right from the start it was a great experience, Michelle helped with setting up the appointment, then the day of Jon helped. Great people, I will go back again. More

by SEARCHER4059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence
Dec 07, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad Michelle and Jon delivered such a great experience. They are valuable members of our team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 04, 2020

Always a good experience with both the sales and service staff at Elhart. My only recommendation would be to give clipboards to the service staff. They tend to use the hood of the car as a writing surface f More

by JMHolland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. I will be sure to share your comment with our Service Director, Frank Siebart. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 04, 2020

They were fast to process me thru the lunch hour explaining what needed to be checked and the follow up appointment that may be required after wards. More

by PATTIGHMI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Dec 07, 2020 -

Zeigler GMC of Holland responded

Hi! It is great to hear everything was done quickly and to your satisfaction! Thank you for the opportunity to earn your business. We're always happy to help! Have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 27, 2020

All good, fast, friendly, good communication. Wont go anywhere else. Also appreciate the sales experience and have been going to Elhart for over 15 years. More

by DarrinG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Nov 30, 2020 -

Zeigler GMC of Holland responded

Thank you so much for taking the time to let us know how we are doing. We appreciate the opportunity to earn your business for 15 years. Repeat customers are what we strive for and work hard to make sure everyone leaves 100% completely satisfied. Once again, thank you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 27, 2020

Thanks for all your great work on our vehicle!! We appreciate your service department.....friendly,efficient, timely and good value. Thank you again for everything. More

by woodja555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Nov 30, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 25, 2020

The repair to our counsel scratched and replaced panels was much appreciated. The pickup and returned service was also very much appreciated! Thank you, John and Sue Knoll More

by johnlknoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence
Nov 30, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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