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Zeigler GMC of Holland - Service Center

Holland, MI

4.6
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

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January 01, 2021

Prompt appointment! Fixed leak in tire. Small nail. Sorry we do not have anything else to add regarding our experience. We were promptly in and out. More

by NANCYPONSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jan 04, 2021 -

Zeigler GMC of Holland responded

Hi Nancy, It is great to hear everything was done quickly and to your satisfaction! We appreciate the opportunity to earn your business. Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 31, 2020

Work was done to my satisfaction. I wish the oil change rewards program was tracked at dealer instead of punch card. Especially liked the way no other service was pushed More

by thehavs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Jan 04, 2021 -

Zeigler GMC of Holland responded

Thank you for taking the time to let us know how we did. I will pass along your comments to our Service Director, Frank Siebart. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 29, 2020

The service staff is easy to work with, waits for a diagnosis from the techs and explains the situation well. No pressure and very approachable. More

by KimR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Dec 30, 2020 -

Zeigler GMC of Holland responded

Hi Kim, Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for giving us the opportunity to earn your business. We look forward to servicing you in the future. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 28, 2020

Service department was great. Got me in right away and were able and willing to adjust my appointment time when my schedule changed. Jon Shannon was great to work with. More

by billmaddix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Dec 29, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for taking the time to write such a great review! Our entire team strives to create a positive service experience for every customer, and Jon will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 25, 2020

Great and friendly service. Always on time when scheduled. Having to write twenty five words is really unnecessary. I won’t do these surveys again. More

by SSPRIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Dec 28, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to let us know how we did. I'm sorry about the 25 word minimum, I will share your comment with the software company that sends out these surveys on our behalf. We appreciate the opportunity to earn your business and the time it took to fill out the survey. Please return when needed and we will show you this same 5-star experience. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 21, 2020

This is my favorite dealership for my GMC purchases and service work. I love the service from this GMC dealership. They are great, honest, and customer service oriented. This is the only place I will go More

by DT7386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Midolo,Jon Lawrence,Jon Shannon
Dec 22, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we deliver such a great experience. Our top priority is our commitment to give the best customer service possible. Thank you for you loyalty, we appreciate the opportunity to earn your business over and over again. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 18, 2020

Jon L. was terrific getting me in at the last minute for an urgent battery replacement. The service was excellent, friendly and reasonably priced, too. ThanksA More

by bigheartbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Dec 21, 2020 -

Zeigler GMC of Holland responded

HI! We're pleased to know we have been able to exceed your expectations and really help you out! Jon L is a valuable member of our team. I will be sure to share your compliments with him. We sincerely value your business and look forward to your next! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 17, 2020

Elkhart is a very easy dealership to work with. Everyone is friendly and accommodating. Service was prompt and thorough. I highly recommend Elhart for sales and service. More

by GRDNRKAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
Dec 21, 2020 -

Zeigler GMC of Holland responded

Thanks for highlighting our friendly and accommodating staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 16, 2020

I've bought three vehicles at Elhart. Every time I get great service!! If I have a question or an issue, they answer it or take care of it. Great place to go!! More

by new27john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Midolo,Jon Lawrence,Jon Shannon
Dec 21, 2020 -

Zeigler GMC of Holland responded

HI! Thanks so much for the nice review! We appreciate the opportunity to earn your repeat business and appreciate the 5-star review. Thank you for taking the time to share your comments and for letting others know as well. Repeat customers are we strive for. Happy Holidays to you and your family. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 10, 2020

Excellence service. Was impressed with how clean and organized the place was. Service was done in a timely manner and was informed on the status of the service. More

by Jake Boeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Dec 11, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of how clean and organized our facility was and that everything was done timely and to your 100% satisfaction. It is extremely important that our customers are comfortable throughout the entire process. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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