Zeigler GMC of Holland - Service Center

Service was friendly and quick. I was a little surprised they don't wash or clean the car before returning. But overall the experience was fine. they don't wash or clean the car before returning. But overall the experience was fine. More

I left my glasses on the dashboard, I know I shouldn't have. When I got back to my car they slide off the dash, it would've been nice if the tech. driving my car would've been nice enough to put them back have. When I got back to my car they slide off the dash, it would've been nice if the tech. driving my car would've been nice enough to put them back. Instead, they were buried and left in the side passenger under the seat. Take it easy on the turns, it's not the Indy 500, the tech must have really been taking the turns. Let's be a little more careful with other people's personal items and cars. I like to come up to Elhart, you all usually have good service. More

Dealer was very helpful. I replaced a bad BCM module in my Acadia. They reprogrammed it for me to the features on my vehicle and everything worked perfectly for me. Saved a lot of money and the dealer wa my Acadia. They reprogrammed it for me to the features on my vehicle and everything worked perfectly for me. Saved a lot of money and the dealer was great! More

All Good.Problem resolved ! Transportation to and from All Good. Problem resolved ! Transportation to and from Grand Haven, Mich. worked out great! Oil change coming up asap. Made last GM Fin. have zer All Good. Problem resolved ! Transportation to and from Grand Haven, Mich. worked out great! Oil change coming up asap. Made last GM Fin. have zero balance letter coming to my attention. Is Great! More

Getting a hold of someone to actually schedule an appointment was a nightmare. The scheduler and I played phone tag continuously and I felt like every time I called I received her voicemail. It was a appointment was a nightmare. The scheduler and I played phone tag continuously and I felt like every time I called I received her voicemail. It was a little frustrating. Once I was scheduled and got my vehicle in for service, everyone in the service department was great to work with. More

Service department was great. While we were there, we looked at some new cars. While we were looking, a salesman asked if we needed help. We explained what we were doing when he got a call, excused himse looked at some new cars. While we were looking, a salesman asked if we needed help. We explained what we were doing when he got a call, excused himself and walked away quickly towards his desk to proceed with the call and left us hanging. Not impressed with that salesman. Generally the salesmen are great. More

Jon S. did an amazing job in keeping me up to date on what was wrong with my truck. Very useful to go see and they fixed the truck in a couple of days. what was wrong with my truck. Very useful to go see and they fixed the truck in a couple of days. More

Jon and team are very polite, timely and professional. It's worth taking the extra time to take my GMC to the dealership vs. going to a local oil change shop. It's worth taking the extra time to take my GMC to the dealership vs. going to a local oil change shop. More

There are many things nice about a locally owned dealership, as opposed to a corporate multi-location dealership. Elhart GMC service department is a prime example. Service writers that are knowled dealership, as opposed to a corporate multi-location dealership. Elhart GMC service department is a prime example. Service writers that are knowledgeable about the technical details of repairs that are needed and can explain them to you. Service writers that keep you informed of progress and let you know as soon as repairs or maintenance is finished. Jon Shannon in Service Dept has been very helpful and efficient during many service visits over several years. Latest appointment for maintenance of Chevrolet Traverse was the same. More