Zeigler GMC of Holland - Service Center

Always friendly and happy to help. I have purchased 4 cars from them and have them serviced there. Very professional. Always try to find ways to help cars from them and have them serviced there. Very professional. Always try to find ways to help More

Once again, Jon Shannon and the service department did an outstanding job! They make sure everything is done well! They are very thorough and don't miss anything!!! outstanding job! They make sure everything is done well! They are very thorough and don't miss anything!!! More

Ben was very friendly and informative without being too pushy! Great guy to work with! Brian immediately addressed a problem with car after purchase! Good service!! pushy! Great guy to work with! Brian immediately addressed a problem with car after purchase! Good service!! More

I emailed the dealership once already and haven’t heard anything. Scheduling for service continues to be a problem. I called and spoke with someone (can no longer do this online, but that has also been unr anything. Scheduling for service continues to be a problem. I called and spoke with someone (can no longer do this online, but that has also been unreliable). Even though I provided all the pertinent information, she scheduled me at another Elhart property. I responded to confirmation texts but never heard back. The service person did solve the initial issue. I also mentioned to him I noticed a minor issue on the way there that my rpm’s fluttered on the way there. I was told that sometimes happens when it’s overdue for an oil change, but they’ll check it. It was never mentioned at checkout, but I could tell the issue was still there. By that evening, I could tell it was transmission-related. I took it somewhere to have the transmission checked and replaced. That’s an issue for GMC btw. This forgetting about issues has now been a hallmark for Elhart. Last time it was the rear defrost that no longer worked after they did a recall check. A year ago it was not discussing the windshield washer pump that needed to be replaced that I did myself since no one mentioned it to me. When I emailed the dealership I heard from the service manager while he was on vacation once but then never heard back again on how to fix it. I copied the owner, but heard nothing. While there the last time, I sat in the lobby and never once did anyone say a word. I’ve said numerous times I root for this dealer to do well. I feel like I can no longer say that. It’s been frustrating and not worth my time to get poor scheduling, poor service and no follow through. I leased, then purchased, my truck at Elhart. I’m likely 1-2 years from another. I do not plan to consider Elhart at that time I’m sorry to say. After staying committed to getting nearly all my service done there, I do not plan to continue to get service there either. It shouldn’t be this hard to work with you. More

Drivers side door panel replaced. Excellent job. Service dept and parts dept have always been great. Very good communication and work complete as promised, can’t beat that. dept and parts dept have always been great. Very good communication and work complete as promised, can’t beat that. More

The service center met my expectations for service.Matt The service center met my expectations for service. Matt explained what was done and status of future issues. The courtesy transport was very much a The service center met my expectations for service. Matt explained what was done and status of future issues. The courtesy transport was very much appreciated. THANK YOU! More

I like how they will work with you on a problem. They are very friendly and helpful. I am grateful for the help that I have gotten. very friendly and helpful. I am grateful for the help that I have gotten. More

very professional people,nice guys..bought all my three cars at Elhart and doing all the service too..shout out to Jon Shannon at service,always making sure all my cars are in good running condition..thank cars at Elhart and doing all the service too..shout out to Jon Shannon at service,always making sure all my cars are in good running condition..thanks man More