Zeigler Ford of North Riverside

The worst service ever!! I went for a recall, just for an airbag repair. When I went to pick up the car everything looked ok. But When i was on my way back home, like a mile a I went for a recall, just for an airbag repair. When I went to pick up the car everything looked ok. But When i was on my way back home, like a mile away, the car stop in the middle of the road and lights started to apear on the dashboar(ABS) and (tracción control). I was able to take back the car to the shop. They took the car, looked at the computer and they told me that it was a sensor or a joint that was broken. I couldn’t leave the car because I had to go pick up my daughter from school. So On my way home from picking up my daughter I went to another mechanic that is next to my house. The mechanic did the same computer check and he told me they it wasn’t a sensor or a joint. It was a cable that the dealer had broken when they jacked up the car. I called Jesus Ramirez to explain to him what they have done and his response was the worse ever. He said it wasn’t the dealers fault because the car didn’t have lights when it left the dealer, anything that happens after leaving the dealer is not they’re fault. That means if you loose a tire after leaving dealer it is NOT they’re fault. Now i have to pay $200 to get it fixed. I definitely don’t recomend this place. I would rather not do the recalls at all than go to this place. Zero stars!!! More

Great service Jessie did a great job listening to my concerns about my car and reiterated what I said. Making sure he had everything. He called to update me. Also t Jessie did a great job listening to my concerns about my car and reiterated what I said. Making sure he had everything. He called to update me. Also the service tech came and spoke to me when picking up my car. He instructed me on features of my car I was not aware of. And the Ford app. Both gentlemen were very helpful and knowledgeable. More

Service Manager was a pleasure to deal with. Service was trustworthy and thorough. Went in for an oil change and tire rotation. No pressure to immediately Manager was a pleasure to deal with. Service was trustworthy and thorough. Went in for an oil change and tire rotation. No pressure to immediately act on their suggestions, though all were very well appreciated and will be acted on in the near future. I appreciate the heads up. Will definately be returning for future service. More

Disappointed Van hood left open. Almost got on the high way with it open until it flew open. Never will go back won’t recommend ever Van hood left open. Almost got on the high way with it open until it flew open. Never will go back won’t recommend ever More

Excellent They got me in and out so that I could get to work. Excellent customer service. I bought my car in for a recall and they took me right away They got me in and out so that I could get to work. Excellent customer service. I bought my car in for a recall and they took me right away More