Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Zeigler Ford of North Riverside
North Riverside, IL
468 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 468 reviews
July 17, 2023
Made appointment ahead of time, Dealership open while under construction, Arrive for appointment 7:30 AM was told I would have to drop my car off, I could not wait on site. No waiting room or enough m under construction, Arrive for appointment 7:30 AM was told I would have to drop my car off, I could not wait on site. No waiting room or enough mechanics on duty, had cars from day before. This should have been explained before making appointment or called and remake the appointment. More
by graystocking1
Employees Worked With
Tim, Amanda Croucher
June 03, 2023
I love Zeigler Ford of North Riverside they take care of me every time. They have sitting area for waiting. Nice clean establishment and friendly services. Zeigler Ford takes care all my needs with no worr me every time. They have sitting area for waiting. Nice clean establishment and friendly services. Zeigler Ford takes care all my needs with no worries. Always courteous on the phone and in person More
by Carmella
Employees Worked With
Tod and Tom, Amanda Croucher, Kevin Counihan, Victor Gonzalez
April 17, 2023
TERRIBLE SERVICE! !! We called as soon as Service opened on a Friday to ask if the car could be brought in that day. We were told: “No, bring it on Monday at 9:30, th !! We called as soon as Service opened on a Friday to ask if the car could be brought in that day. We were told: “No, bring it on Monday at 9:30, that’s the earliest appt. that we can give you.” We dropped the car off an hour early. It has sat there for OVER 9 hours & NO ONE has even bothered to look at it because “they’re too busy!” Since when is an appointment scheduled & then NOTHING done on it??? They did NOT even call us to tell us there was a delay! We had to keep calling them! HORRIBLE, HORRIBLE place to do business!!! Don’t waste your time or money - - GO SOME PLACE ELSE!!! Their final upshot: “We’ll TRY to get it in tomorrow!” Yah, you do that. You TRY.really hard. We will NOT be back again More
by NOT Happy-4!
Employees Worked With
Todd in Service
December 06, 2022
I am giving one star because there is no less. Do not buy your vehicle from this place because they will sell you car that was in accident as a car not being in accident and with a defect hidden n Do not buy your vehicle from this place because they will sell you car that was in accident as a car not being in accident and with a defect hidden not fixed as they did to me. I both a car, they stated and insisted car was not in accident because I didn't want car that was in accident previously. After I left the place signal for law wash liquid showed. I filled it up but again after few hours same thing happened. I scheduled vehicle inspection in Land Rover service and they found out that the car was in accident that front part of the car was not fixed inside, just glued together. Dealership never inspected vehicle and sold me a car as vehicle not being in accident. I called Zeigler Northriverside to asked them why did they lie, and what are they going to do about it, how can they sell you car as never being in accident if it was, they denied any responsibility. Worst experience ever, do not buy car here they will scam you. More
by Irena
Employees Worked With
Amanda Croucher, Kevin Counihan, Victor Gonzalez
December 04, 2022
I never had any contact with Zeigler Ford! I did sent a e-mail and ask a couple of questions but I never got a response, must be TOO BUSY! I did sent a e-mail and ask a couple of questions but I never got a response, must be TOO BUSY! More
by schiller22-1040
Employees Worked With
None
November 28, 2022
I believe the gentleman name was Jim, very professional helpful very consistent when it came to updating with things if you looking for a car I highly recommend this dealership everyone there is so helpful helpful very consistent when it came to updating with things if you looking for a car I highly recommend this dealership everyone there is so helpful and sweet 10 stars across the board l!!!! More
by ashbash944
Employees Worked With
Jim
