Zeigler Chrysler Dodge Ram of Kalamazoo

Since we bought the vehicle, it was slow to restart, after it sat for a little while. The issue took a little while to figure out. Come to find out the vehicle had recall work done just before we purcha after it sat for a little while. The issue took a little while to figure out. Come to find out the vehicle had recall work done just before we purchased it. A different Honda Dealership discovered that the issue we were having was without a doubt caused by the recall work performed by Zeigler Honda of Kalamazoo, resulting from Poor Craftsmanship, Poor Quality of Work, and a total Lack of Attention to Detail. When the other Honda Dealership tried to contact the Service Director at Zeigler Honda of Kalamazoo, he won't answer his phone, and won't return a call after numerous voicemails were left. This resulted in me having to pay for the repair of Zeigler's botched recall work. Avoid this place, if at all possible. Their service department lacks professionalism, common courtesy, and basic communication skills. I wouldn't even give them 1 star if you'd let me give them less. More

Just had the most amazing experience with Bill! He's absolutely remarkable! Can't wait to buy another car from him soon. Thanks for helping my fiance and I get into a Dodge Durango! He's absolutely remarkable! Can't wait to buy another car from him soon. Thanks for helping my fiance and I get into a Dodge Durango! More

Very friendly staff (Adam) who helped me get into a vehicle the same day! They worked through some numbers to make my vehicle affordable for me since my credit score was a little rough and I didn't h vehicle the same day! They worked through some numbers to make my vehicle affordable for me since my credit score was a little rough and I didn't have a down-payment. I appreciate them very much. This is my 2nd vehicle purchased through them as well. More

Bill Rackley are salesman was the best go there to browse and buy my husband and I had a very good and comfortable experience and buy my husband and I had a very good and comfortable experience More

My experience was Awful . I took an appointment for Toyota Highlander XLE 2021 and was told that car is available after the test drive and while inspecting the car I found th I took an appointment for Toyota Highlander XLE 2021 and was told that car is available after the test drive and while inspecting the car I found that the rear bumper was damaged and the there was cracks in the inner lining . Once i found these issues I was told car was already sold a day before. I would not recommend this dealership. More

Steve and Virgina were amazing! They went above and beyond to make sure I had a great experience and found the vehicle I wanted and stayed within my budget!! They went above and beyond to make sure I had a great experience and found the vehicle I wanted and stayed within my budget!! More

Good experience in the past and this time as well. Impressed with the salesman we bought the car from. Answered all our questions and was very professional. We're pleased with our new car. Impressed with the salesman we bought the car from. Answered all our questions and was very professional. We're pleased with our new car. More

Great purchasing experience! Very friendly employees. Easy to work with. I would highly recommend shopping here for your next car. Very friendly employees. Easy to work with. I would highly recommend shopping here for your next car. More

My Salesman was professional yet caring and also focused on my needs. The only thing Icdo not like is the policy they have where you have to leave a "holding check". I paid half down. I felt stressed about on my needs. The only thing Icdo not like is the policy they have where you have to leave a "holding check". I paid half down. I felt stressed about my funds arriving late and a check bouncing. The policy is ridiculous. How many people in their later 60's like me have over $11,000 sitting in their checking account on a daily basis? DeMarco Owens my Rep did a great job. More