Zeigler Chrysler Dodge Jeep RAM - Service Center
Grandville, MI
405 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center
My service visit was for a simple recall on my Avenger. The service department was friendly and the service was done on time. I received a text reminding me of my appointment which was very nice as someti The service department was friendly and the service was done on time. I received a text reminding me of my appointment which was very nice as sometime I tend to forget appointments made in advance. I have bought two cars from this dealership and have had great experiences both times. More
We had been using a different Dodge dealer in town for maintenance on our RAM pickup, but hadn't been extremely pleased with the service we had been receiving. Several months ago we decided to give Haro maintenance on our RAM pickup, but hadn't been extremely pleased with the service we had been receiving. Several months ago we decided to give Harold Zeigler Chrysler a try. The first few visits were for the typical oil change and lube service. We found the service to be convenient, quick and professional. So when it came time to get the truck prepared for the upcoming camping, towing and fishing season, the decision to go to Harold Zeigler was an easy one. Once again we found the service experience to be very professional and convenient. We took advantage of their Wednesday evening hours to have the work done while we took care of a few other chores in the area. The service department staff was friendly and helpful. The waiting area was clean and comfortable. The work was completed as promised. The vehicle was returned in the condition it was in when dropped off (I hate it when mechanics get grease stains on my seats or floor mats). One thing I have especially liked about dealing with Harold Zeigler Chrysler is that the service writers aren't constantly trying to sell you up on things you might not need or want. I appreciate the feeling that the dealership can be trusted to be a good partner in helping to maintain my vehicle. More
I visited Service for a recall repair. My visit was very pleasant and took less time than I expected. Everyone was friendly. I was even offered my choice of drinks. The waiting room is very comfortable with pleasant and took less time than I expected. Everyone was friendly. I was even offered my choice of drinks. The waiting room is very comfortable with a range of reading materials as well as television. The rest room is clean. More
Whenever we have had our car in for service, they are friendly, polite. The service department always does a super job, and we are in and out within the time limit they have told us. If a unforeseen pro friendly, polite. The service department always does a super job, and we are in and out within the time limit they have told us. If a unforeseen problem arises, they are very good at letting us know, and offer to bring us home, and pick us up if necessary. We would recommend them to any of our friends...Very Satisfied with their service! More
I recently brought my 2010 Dodge Laramie 1500 4 X 4 in to Harold Zeigler to have the Electric Brake control installed. The service department checked me in within minutes and had the installation complete w Harold Zeigler to have the Electric Brake control installed. The service department checked me in within minutes and had the installation complete within 1 1/2 hrs. I was extremely pleased with the professionalism and have since used the product which so far is flawless. I will continue to use this dealership for all my service. More
When making the appointment for our car, the secretary was very friendly and . When connected with the service department, they took down the information efficiently. They called promptly when the car w was very friendly and . When connected with the service department, they took down the information efficiently. They called promptly when the car was finished ahead of time. They were willing to answer my questions about the repair that was done. More
We have been dealing with HZCDJ for almost four years now. Took our van (bought there) in for a recall; the recall notice stated that it would take 45 minutes. They called within 20 that it was done. now. Took our van (bought there) in for a recall; the recall notice stated that it would take 45 minutes. They called within 20 that it was done. We have also begun taking our old Chevy there for repairs as well. HZ is fast, straightforward, honest, and personable. Not only do they tell you what's wrong and what they need to do to our vehicle, but they also LISTEN! How rare is that nowadays! HZ is an awesome place to buy or service a vehicle. There's nowhere else for us-- More
Each employee that I have ever had contact with at Harold Zeigler, Grandville, MI has gone out of their way to make my experience pleasant. They are true professionals and work for a class Company. I h Zeigler, Grandville, MI has gone out of their way to make my experience pleasant. They are true professionals and work for a class Company. I have purchased vehicles from the dealership and the sales experience has been positive each time. The service department handles routine maintenance and recalls efficiently and always on time. I appreciate companies that instill a customer service mindset. I only desire to do business with that type of company which means I plan on returning to Harold Zeigler of Grandville. More
I was having trouble with my vehicle's cruise control and from the first call to picking up my vehicle after it was fixed, everything went smooth. They were also quick in getting my vehicle fixed. I will re from the first call to picking up my vehicle after it was fixed, everything went smooth. They were also quick in getting my vehicle fixed. I will recommend the service shop to anyone who needs work done on their vehicle. I enjoyed working with everyone in the service department. More
My wife went up to the Grandville location to have a recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the c recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the car seats and properly secured them into the transport vehicle and drove the family home. When the van was ready, they came back to the house, installed the car seats back into the transport vehicle again and drove back to the dealership. Once at the dealership, they removed the car seats, took them to our van and properly installed them again! Our you kidding me? I have found my service center! Thank you to the Harold Zeigler team. Sincerely, Dan More