Zeigler Chrysler Dodge Jeep RAM - Service Center
Schaumburg, IL
578 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center
THIS DEALER IS THE BEST FOR A CUSTOMER. I BOUGHT A NEW 2022 RAM 1500 AND NEW 2023 JEEP WRANGLER FROM THEM. THEY ARE POLITE, HELPFULL,AND DONT STRONG ARM YOU. MIGUEL PAGON THE SALESMAN IS TH I BOUGHT A NEW 2022 RAM 1500 AND NEW 2023 JEEP WRANGLER FROM THEM. THEY ARE POLITE, HELPFULL,AND DONT STRONG ARM YOU. MIGUEL PAGON THE SALESMAN IS THE BEST. OTHER DEALERS RAISE THERE PRICES WHEN YOU SAY ILL BUY IT. I WENT FOR MY FREE OIL CHANGE 6-26-2023.I DROVE IN AND WAS HELPED RIGHT AWAY GREAT SERVICE! THE BEST! IF ONLY THE WHOLE WORLD WAS THIS GOOD. More
Between sales staff and the service team the treatment is always outstanding.. Always deliver what they promise and very accommodating.. always outstanding.. Always deliver what they promise and very accommodating.. More
Emily exceeded all expectations. She did an excellent job keeping me informed on every aspect of my repair. She worked directly with my insurance company to confirm coverage and pa She did an excellent job keeping me informed on every aspect of my repair. She worked directly with my insurance company to confirm coverage and payment. She coordinated and helped reduce my costs for additional service I requested since my engine was already apart. Although no one likes repairs, I felt Emily went above and beyond to provide a great experience. More
Emily is great, thank you. Very helpful and friendly. Definitely highly recommend this dealership. I appreciate being acknowledged when I pull in. Very helpful and friendly. Definitely highly recommend this dealership. I appreciate being acknowledged when I pull in. More
Honestly, I was a little iffy bringing my car back to this dealer just because of my experiences with the Service managers, but after working with Chuck, I will 100% go back and will request for Chuck go this dealer just because of my experiences with the Service managers, but after working with Chuck, I will 100% go back and will request for Chuck going forward. Chuck was awesome; very professional, and great customer service skills. When I pulled into the service dock, you can tell he was in the middle of assisting another customer but still made the effort to stop by me to see if I had an appointment and to let me know someone will be right with me. I waited maybe 3 minutes in my car, and as soon as he was done assisting his other customer he came right over to me to assist. He went over everything to make sure it’s exactly what I requested online. I also told him I was going on a road trip and to request if they could check a few extra things for me to which he said he will make sure to let the guys know. The fact that he actually listened to me and not make me feel rushed or stupid for asking. All the other times working with a service manager have not been 5 stars, always feeling rushed when I get there or felt like they forgot about me towards the end. This is the first time a service manager came by me to let me know my car was ready- all the other times I have to go to them, and my car has been sitting there for a while. Chuck showed me my car’s "report card" and went over a few things I should get done and answered all the questions I had. If I could give more stars to Chuck I would. 100% would recommend Chuck for Service Manager/ advisor. Chuck, thank you!! More
Chuck was very helpful, he provided the extra attention to assure I was understanding some of the things needed for service. He was not pushy or have me buying items I really didn't need to make a buck. Ho to assure I was understanding some of the things needed for service. He was not pushy or have me buying items I really didn't need to make a buck. Honest & sincere with his approach & service, I would definitely recommend as a trusted advisor. A lot of customers don't like to have their vehicle serviced at the dealership with high cost & service advisors having customers buy things that are not really need, Chuck is the exception as a service advisor, great job Chuck, I will be back & will ask for you going forward. More