Zeigler Chrysler Dodge Jeep RAM

I would like to take a moment to share my very enjoyable sales experience while working with Ed Klein. I recently purchased my fourth Jeep from Ed on Feb. 28 2011. Each time when making a decision to purc sales experience while working with Ed Klein. I recently purchased my fourth Jeep from Ed on Feb. 28 2011. Each time when making a decision to purchase a car I have continued to work directly with Ed knowing it would be satisfying. Consistency has been a key factor in addition to his sincerity. He always has been helpful to give me advise based on his experiences and knowledge. This has allowed me to feel comfortable, able to make the right decision that is in my best interest. Fortunately for me, Ed has a great amount of patience while researching a car making sure I'm always satisfied. He truly is a assets as I'm sure your already aware, but felt to share my most positive experience. I will continue to share my rewarding experience with others and refer your dealership to others. Ed makes all of his efforts to go above and beyond to please his customers. Harold Zeigler in Grandville has many considerate employees that represent your company first class. I have one more comment to share. I have a 7 year old son who each time has come along while car shopping. Fortunately for me, your staff is very understanding allowing Jeffrey to view your cars and feel safe. Having a son who loves cars and coming to your dealership is like a trip Disney World, but only 45 minutes from our home. Thank you again for allowing me to share with you my wonderful experience. Christine Van Natter More

Car has some issues but it is used, think Alternator is going out and head liner had to be fixed first thing. Also salesman said he sent gas refund check 9 days ago still have not recived it. I think thi going out and head liner had to be fixed first thing. Also salesman said he sent gas refund check 9 days ago still have not recived it. I think this vehicle was not checked out there was not even a new oil change sticker in window, most cars that come into a dealership has an inspection and oil change done on it, I feel this car was not. i did purchase the extended warrenty in case something is wrong with the car. But overall the dealership was okay not great but average would recommend if someone is looking for a car. More

I have dealt with Harold Zeigler for several years now and have been very pleased with the service I get and immediate attention. Most importantly, I can walk in, look around, and don't get high pressure and have been very pleased with the service I get and immediate attention. Most importantly, I can walk in, look around, and don't get high pressure to go for a test drive, give out credit info, or spend 20 minutes having a sales guy log all of my personal info into the computer when I just want to look around. More

My wife went up to the Grandville location to have a recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the c recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the car seats and properly secured them into the transport vehicle and drove the family home. When the van was ready, they came back to the house, installed the car seats back into the transport vehicle again and drove back to the dealership. Once at the dealership, they removed the car seats, took them to our van and properly installed them again! Our you kidding me? I have found my service center! Thank you to the Harold Zeigler team. Sincerely, Dan More

I had a great experience at Harold Zeigler. I went to get some work done on my 2008 dodge caliber. They were able to fit me in right away and the guy I worked with was very friendly. I waited in the waiting some work done on my 2008 dodge caliber. They were able to fit me in right away and the guy I worked with was very friendly. I waited in the waiting room while my car was getting worked on and they informed me when the work was completed. I had a good experience because the service was fast and friendly and they did a quality job with my car because I am no longer experiencing problems. More

We took our Dogde Caravan in to get an oil change and a recall fixed. While Harold Zeigler was working on our van they also went ahead and fixed an upcoming recall that we had not yet received. I appreci recall fixed. While Harold Zeigler was working on our van they also went ahead and fixed an upcoming recall that we had not yet received. I appreciate the proactive approach, saving us an additional trip to the dealer. We also like the text messages they sent letting us know the progress and when our van would be finished. The people were very friendly and helpful. More

Pete is one great salesman out there, friendly and helpfull. I have used the service area quite a bit, I have always received friendly and prompt service from them, upon waiting for service I ran into helpfull. I have used the service area quite a bit, I have always received friendly and prompt service from them, upon waiting for service I ran into Pete. Went out for a smoke with me and got to talking. We have become friends. He has a funny personality and a great memory. He seemed to know my husband before he ever met him, Because Pete listens to his customers. I have talked to many of the other sales people and even the managers and have always been treated with respect. More

I called the service department to get in for a new battery and oil change. They advised me that the quick lube portion could handle it and would save me some money in the process which was nice. I g battery and oil change. They advised me that the quick lube portion could handle it and would save me some money in the process which was nice. I got right in when I arrived and while getting those things done I inquired with the service dept. about an issue that I was having with my power windows. They explained that an extended warranty had been added for that issue and made an appointment to get me in the very next day to get them fixed. I am very pleased with the staff in their service dept. In addition I had purchased the vehicle there a few years prior and also had a good experience with the sales staff as well. More

I give H.Z. of grandville a 5 across the board. We had bought our van from another local dealer and there was a slight vibration in it. The trip back to the original dealer by my wife only yielded excuses bought our van from another local dealer and there was a slight vibration in it. The trip back to the original dealer by my wife only yielded excuses about the tire pressure being 4 lbs high (in all four tires). H.Z of grandville worked on the problem balancing and rotated the tires. Due to weather issues and road conditions they could not completely verify that the issue was resolved so they said "bring it back to us if it's not completely gone and we'll take care of it". More

We had to turn in our lease town and country van from 3 years ago. We went there on a Sat.. Mr. Ed klien took care of us. In about 2 hours we were in and out with a new 2011 town and country van. Even go years ago. We went there on a Sat.. Mr. Ed klien took care of us. In about 2 hours we were in and out with a new 2011 town and country van. Even got mud flaps put on new van. we were really surprise this all happened in one day and didn't have to come back. Mr. Ed is an excellent salesman and very fast!!! He knows his stuff. This is our second lease with Harold Zeigler and Mr. Ed.. We will keep coming back. Love the new town and country!! Everyone is so friendly there. Thank you!!! More