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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
871 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 871 reviews

August 18, 2024

Visit was good but they have no record of my appt. They got me in and fixed quickly regardless More

by jim@thewindons.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We apologize for the mix-up with your appointment, but we're glad to hear that our team was able to get you in and take care of your vehicle quickly. Your understanding is greatly appreciated, and we're committed to ensuring a smoother experience for you next time. We look forward to serving you again!

August 15, 2024

Extremely professional and trustworthy person. Very courteous and knowledgeable to the needs of my vehicle. More

by ARLIYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Arli, for your fantastic review! Your kind words mean a lot to us, and we're committed to continuing to provide you with top-notch service. We look forward to serving you again!

August 09, 2024

Best dealership that I have ever been to when it comes to service and showroom. More

by arnold.saenz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your amazing feedback! We're honored to hear that you consider us the best dealership you've ever visited for service and our showroom. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best experience possible. Thanks again, and we can't wait to see you back!

August 08, 2024

Zeigler has great customer service. Their sales and service departments are great to work with and are always kind and knowledgeable. More

by crdavis0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Noyes, Jake Lancaster
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Aug 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our sales and service departments. Our team strives to provide excellent customer service, and it's wonderful to know their kindness and knowledge made a difference. If there's anything more we can do for you, please let us know. We appreciate your support!

August 07, 2024

Salesman made all the difference, he help us find the suv we were looking for. Five stars for Garret. More

by RYPMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Burkett
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Aug 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We’re delighted to hear that Garret was able to help you find the perfect SUV. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new ride!

August 05, 2024

Didn’t do my oil change right I leaked a bunch of oil and had to be brought back to a dealership to be fixed!! More

by haileyc2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Witucki
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Aug 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Hailey, Thank you for bringing this issue to our attention. We're sorry to hear about the problems you experienced with your oil change. This is not the level of service we strive to provide, and we apologize for any inconvenience it caused. Please rest assured that we take your feedback seriously. We would like to investigate this matter further to ensure it doesn't happen again and to make things right for you. Please contact Brent, our Service Manager (616-588-4228), and we will work to resolve this issue promptly. Thank you for your patience and for giving us the opportunity to address this matter.

August 01, 2024

it was a quick and easy visit. the staff was nice. will come back again. More

by samjault13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
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Aug 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that your visit was quick and easy, and that our staff made a positive impression. We look forward to welcoming you back soon!

July 28, 2024

Everything went as planned thank you. Derek was very helpful and the safety recall situation was taking care of as they promised More

by seveltema
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
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Aug 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're glad to hear everything went smoothly and that Derek could assist you. We appreciate your trust in us to handle the safety recall. If you need anything else, feel free to reach out!

July 28, 2024

Ziegler service department is nice, with helpful advisors and comfortable accommodations. I would have scored higher except there was no forewarning that and oil change and basic inspection would take an hou More

by paul@lavignefamily.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
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July 24, 2024

All ok. Drove up, waited reasonable time. Vehicle was in the same condition when we left as when we came. More

by lindaschu26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who.
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Aug 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're glad to hear everything went smoothly and that your vehicle was well taken care of. We look forward to seeing you again!

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