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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Employees
Reviews
Vehicles
4.6
871 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 871 reviews

May 23, 2024

Perfect , In every way! Fast efficient cordial first class, friendly, easy to chat with the staff More

by julieaphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. We appreciate your kind words!

May 18, 2024

Their service department is the worst at communicating. If you want to get any update, you’ll have to call them & hope they’ll have an answer. More

by justin.bessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster
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May 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Justin, We're sorry to hear about your experience with our service department. We apologize for the lack of communication. Your feedback is important to us, and we are working to improve our responsiveness. Please reach out directly to our Service Manager, Brent, (616-588-4228) Thank you for bringing this to our attention.

May 12, 2024

Very Friendly and Professional. Gave me an estimate for completion of my requested service. Service was completed well ahead of it. Personally reviewed the inspection of my vehicle More

by dalbert53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear you had a great experience with our service team! Thank you for recognizing our commitment to excellent customer relations. We're here for all your automotive needs whenever you need us!

May 09, 2024

Taylor is awesome and would highly recommend anyone who needs service on their vehicle to reach out to her. More

by KevinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Kevin- Thank you for your glowing review! We're delighted to hear that Taylor provided such excellent service. At Zeigler Grandville, we strive to ensure that every customer receives top-notch care for their vehicle needs. If you or anyone else needs assistance with their vehicle in the future, don't hesitate to reach out to us. We're here to help!

May 08, 2024

Stopped in for an oil change. Also rotated my tires. Didn't have to wait very long. More

by tagh725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's fantastic to hear that you had a quick and efficient experience with your oil change and tire rotation! Thanks for sharing your positive feedback & choosing Zeigler Grandville!

May 08, 2024

Great Quick Lube service. I went in on my lunch break and was done in less than a half hour. Thanks! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

That's fantastic! Quick and efficient service, especially during a lunch break, can make a big difference. Thanks for sharing your positive experience! We hope to see you again soon!

May 07, 2024

Very friendly kept me informed as to the progress nice waiting area very good experience More

by njbehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's great to hear that you had such a positive experience! Thanks for sharing your feedback!

May 06, 2024

My issue has not been resolved, even after being charged over 500 dollars ! I contacted the service rep who said they would get me another appointment, but has never contacted me again. More

by haselhuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024

Everyone was so nice and welcoming. Also, the service was completed earlier than expected, must appreciated! More

by ataliaferro8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's wonderful to hear that you received not only prompt service but also a warm and welcoming atmosphere. Thank you for taking the time to share your positive experience!

April 30, 2024

Got there early, no wait, got right in and things went well. No issues at all. More

by willmors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's great to hear that your visit went smoothly without any issues! We appreciate you arriving early and we're glad we could get you in promptly. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing Zeigler Grandville!

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