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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
871 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 871 reviews

June 02, 2024

First time to this one and service was great and wait time was exactly what they said! Thank you! More

by erozell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster, Lorna Wilson, Derek Fitzpatrick, Roman Witucki, Kasandra Huff
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Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

I'm glad to hear your first visit went so well! Thank you for your positive review! We hope to see you again soon.

May 31, 2024

Best dealership ever! I never have any concerns or complaints when I go for service or an oil change. Fast, reliable and very professional. Love this place. If you buy a 4 More

by MARKSRUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember her name in the oil change department but she's the best!, Derek Fitzpatrick, Roman Witucki
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Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for the glowing review! We're thrilled to be your go-to dealership for fast, reliable, and professional service. It's wonderful to hear you love our oil change package deal. Thank you for choosing Zeigler Grandville!

May 30, 2024

Very friendly staff. They explained everything that was done that day. Very pleased with the service. More

by troublegirl77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're delighted to hear that our staff was friendly and thorough in explaining everything. We're glad you were pleased with the service, and we look forward to serving you again!

May 29, 2024

Always dread having to get my oil changed but Zeigler makes it easy and comfortable while you wait. More

by Bryank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Bryan, Thank you for your review! We're thrilled to hear that we made your oil change experience easy and comfortable. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2024

Services are always quoted and performed correctly. The technicians are well trained, professional and treat me respectfully. More

by sicora.eckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitzpatrick, Roman Witucki
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We appreciate your business and look forward to serving you again in the future!

May 26, 2024

Overall professional, courtesy, and have great follow through on what you request in a timely manner. More

by pjbates1207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback! We're glad to hear you found our service professional and courteous, with great follow-through. We appreciate your support and look forward to assisting you again!

May 25, 2024

The car buying experience has been a complete nightmare! We purchased our 2023 jeep grand wagoneer at the end of March 2023. We have taken it in on several occasions for a variety of issues from recalls, 4w More

by megan.cavasos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Megan, I'm really sorry to hear about your frustrating experience with your Jeep Grand Wagoneer and the issues you've encountered with our service. Your feedback is important, and we apologize for the inconvenience and lack of communication. We'll address these concerns with our team to improve our service. Please contact us directly so we can make this right for you.

May 25, 2024

The service here is so fast, l drive all the way from Muskegon to get my oil changed here. Such a friendly bunch of staff. Q More

by dmarlon2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your loyalty and for making the trip from Muskegon! We're thrilled to hear you appreciate our fast service and friendly staff. We look forward to seeing you again!

May 24, 2024

Oil change and new tires. The process was very smooth, and the technician did a great job of communicating to me during the visit. More

by markrendel.cell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for your feedback! We're pleased to hear that the process was smooth and that our technician kept you well-informed. We appreciate your business!

May 23, 2024

No Appointments available for about a week Jake said he would try to squeeze it in Got it diagnosed and fixed in a day Great work! More

by mike@zfamilyfive.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
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May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, Thank you for your patience and understanding! We're glad Jake could help and that the issue was diagnosed and fixed promptly. We appreciate your feedback!

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