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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
396 Reviews

396 Reviews of Zeigler Chevrolet - Service Center

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August 31, 2024

They didn’t communicate about what was going on with my vehicle I do not recommend for service More

by Marie1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Zeigler Chevrolet responded

We deeply apologize for the inconvenience. We have notified our service manager about your situation. Please feel free to give our customer relations director a call, if you feel that your issue was not resolved. Please give us a call back at 630-349-530

August 30, 2024

I don’t have a good feeling about the light bulb but to be replaced the cost was way out of line. I looked to another method to have it replaced. The bulb was available for $150.00 The dealer service wan More

by rich.hassman
Service Communication
Recommend Dealer
No
Employees Worked With
? Unknown
Sep 16, 2024 -

Zeigler Chevrolet responded

We deeply apologize for the inconvenience. We have notified our service manager about your situation. Please feel free to give our customer relations director a call, if you feel that your issue was not resolved. Please give us a call back at 630-349-530

August 30, 2024

they were friendly, knew what to do, and out of there in no time at all More

by luvscountry44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Zeigler Chevrolet responded

So glad to hear you appreciated the efficient and friendly service at Zeigler Chevrolet. Thank you for your review.

August 29, 2024

I worked in a dealership for 22 years. What a wonderful difference from sales to service. Excellent experience! More

by C.WALUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Zeigler Chevrolet responded

We're pleased to hear that you had a positive experience with us at Zeigler Chevrolet. Thank you for sharing and take care!

August 28, 2024

1st tried to make an appointment for oil change and there was only 1 left in August. Then a day before it went from being a 7:30 appt to and 8:30 appt. Then just for an oil change it was a hour. Then when I More

by LYNNCOREY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see the service manager
Sep 16, 2024 -

Zeigler Chevrolet responded

We deeply apologize for the inconvenience. We have notified our service manager about your situation. Please feel free to give our customer relations director a call, if you feel that your issue was not resolved. Please give us a call back at 630-349-530

August 27, 2024

I was greeted promptly by the service advisor and was told that it would take about an hour and it was exactly one hour. Friendly staff and knowledgeable. More

by carcrazy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Zeigler Chevrolet responded

Thanks for the kind words about our team and service at Zeigler Chevrolet. Glad we could meet your timing expectations. Take care!

August 13, 2024

Waited for hours for my car issue to be fixed and as soon as I left the issue was still there. More

by nancysullivan429
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Zeigler Chevrolet responded

Hello Nancy, We deeply apologize for the inconvenience. I am having the Service manager reach out to you.

August 08, 2024

Thank you so much! I really appreciate the person who serviced my car. I only waited for about an hour or so at the lounge. My car looked great after and everything fel More

by Dianne Miano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Zeigler Chevrolet responded

We greatly appreciate your business! Thank you so much for trusting us with your vehicle!

August 07, 2024

My concerns were brushed to the side without doing some sort of research from a prior visit before telling me I would need to pay for a diagnostics. Will try again one more time. More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
August 07, 2024

Friendly staff clean waiting room excellent service work would recommend zeigler for buying and service More

by SKI1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Zeigler Chevrolet responded

Zeigler Chevrolet appreciates your recommendation and thoughtful words. Thank you for being with us.

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