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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
342 Reviews

342 Reviews of Zeigler Chevrolet - Service Center

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August 28, 2024

1st tried to make an appointment for oil change and there was only 1 left in August. Then a day before it went from being a 7:30 appt to and 8:30 appt. Then just for an oil change it was a hour. Then when I More

by LYNNCOREY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see the service manager
Sep 16, 2024 -

Zeigler Chevrolet responded

We deeply apologize for the inconvenience. We have notified our service manager about your situation. Please feel free to give our customer relations director a call, if you feel that your issue was not resolved. Please give us a call back at 630-349-530

August 27, 2024

I was greeted promptly by the service advisor and was told that it would take about an hour and it was exactly one hour. Friendly staff and knowledgeable. More

by carcrazy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Zeigler Chevrolet responded

Thanks for the kind words about our team and service at Zeigler Chevrolet. Glad we could meet your timing expectations. Take care!

August 13, 2024

Waited for hours for my car issue to be fixed and as soon as I left the issue was still there. More

by nancysullivan429
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Zeigler Chevrolet responded

Hello Nancy, We deeply apologize for the inconvenience. I am having the Service manager reach out to you.

August 08, 2024

Thank you so much! I really appreciate the person who serviced my car. I only waited for about an hour or so at the lounge. My car looked great after and everything fel More

by Dianne Miano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Zeigler Chevrolet responded

We greatly appreciate your business! Thank you so much for trusting us with your vehicle!

August 07, 2024

Friendly staff clean waiting room excellent service work would recommend zeigler for buying and service More

by SKI1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Zeigler Chevrolet responded

Zeigler Chevrolet appreciates your recommendation and thoughtful words. Thank you for being with us.

August 07, 2024

My concerns were brushed to the side without doing some sort of research from a prior visit before telling me I would need to pay for a diagnostics. Will try again one more time. More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
August 06, 2024

Scheduling service online was a breeze. The work was done quickly and I had my vehicle back on less time than expected. The service writer Daniel was professional and courteous. More

by EPERNICKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 07, 2024 -

Zeigler Chevrolet responded

Thank you for sharing your experience with Zeigler Chevrolet. We're glad the process was smooth and efficient. Your feedback is appreciated—take care!

August 05, 2024

We were very pleased with our experience. Nick F. did a great job from start to finish. Very happy. More

by kschultefinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Zeigler Chevrolet responded

Zeigler Chevrolet appreciates your kind words. We're glad to hear that our team made your experience enjoyable.

August 04, 2024

Excellent service and fast. Thank you Zeigler Chevrolet for taking good care of my car. More

by FREDELINAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Zeigler Chevrolet responded

Thank you for your kind words. Happy to hear you enjoyed our service at Zeigler Chevrolet.

July 30, 2024

Rich Garland does an excellent job. Make sure the car is completed right and does not try to charge me which other sometimes Dealers do you appreciate the honesty More

by mark car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Zeigler Chevrolet responded

Thank you for acknowledging our team's honesty and excellent service. We appreciate your feedback on the car maintenance at Zeigler Chevrolet.

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