342 Reviews of Zeigler Chevrolet - Service Center
car maintenance I made arrangements to have oil change and to have battery tested and tires checked and rotated before the winter season and anything else that they I made arrangements to have oil change and to have battery tested and tires checked and rotated before the winter season and anything else that they could help me with what I need More
Easy Peasy I got an oil change, they were done in a hour. Free coffee and soda with comfortable waiting area. Toilets were black porcelain, which was an odd touc I got an oil change, they were done in a hour. Free coffee and soda with comfortable waiting area. Toilets were black porcelain, which was an odd touch. More
Go Zeigler! Great customer service and friendly staff. Advisor and Tech took time to explain their findings and were patient with my questions. I also purchased t Great customer service and friendly staff. Advisor and Tech took time to explain their findings and were patient with my questions. I also purchased the oil change package at a great value. Thank you! More
Car repair I had trouble with my Car, the parts department was helpful. I serviced good quality service. The friendliness of the staff was amazing and their kno I had trouble with my Car, the parts department was helpful. I serviced good quality service. The friendliness of the staff was amazing and their knowledge. I would highly recommend to any one. More
Rude, Won't follow through on their Word, Horrible. I brought my car in on an insurance claim, for flooding and was assured everything would be taken care of and fixed to how it was PRIOR to the floodin I brought my car in on an insurance claim, for flooding and was assured everything would be taken care of and fixed to how it was PRIOR to the flooding. When I picked up the car, I checked it over and The seat motor didn't work, I went in and talked to Dennis who was very inconvenienced by me asking him to come and check the car that was not fixed properly. Once out to the car he claimed nothing was wrong with it, until i went to move the seat and it wouldn't move and when it would it would grind horribly. Dennis assured me that it would be fixed properly as I quote "What ever is wrong with it is our fault as we tore everything out of the car to fix it". He told me to look the car over again and call him the next day to schedule a time to bring it in. I called the next day (Wednesday) and he told me to bring it in the following Monday, once I did, I was told that they had no loaner cars available, A simply phone call and we could have rescheduled this but I had to drive out of my way and leave work early to accommodate the time that he leaves, but no I didn't find out until I got there and then had to bring it in Wednesday and get it looked at. When I pick it up from there I am told that no technician would ever fail that motor as it worked fine but it makes a loud noise every time it is used. It was not fixed to the proper way it was before and after i was assured it would be fixed as it was your fault, I am told that there is nothing that can be done because it is not faulty when it obliviously is. I am now dealing with insurance about this matter and am planning on taking my car to a more reputable and trustworthy dealership who doesn't try to scam their customers and the insurance companies by adding charges that are not on the final bill. More
*****GREAT EXPERIENCE WITH BILL***** Had to get my battery today , purchase here few years ago, had some issue, Bill from parts, helped me really nice guy great customer service and they Had to get my battery today , purchase here few years ago, had some issue, Bill from parts, helped me really nice guy great customer service and they exchanged it so fast and helped me to put in on. Thanks a lot Bill will come back again. More
Unnecessary Repair I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. But, Rich Garland added a $2,000 "oil leak" to the bill they charged my fleet management company. This vehicle spends every weeknight on my concrete driveway. If there was an oil leak, I would have seen it on my driveway. It would have been impossible to miss this "oil drip" (his categorization - not an oil seep) without my knowledge. At a minimum, this repair was not necessary. Since this oil situation did not need immediate repair, Rich should have simply advised us to keep an eye on it instead of pushing the repair through. I do NOT recommend this service center. I will never bring my vehicle there again. More
Bad customer service I went in there to help my sister with a service problem she was having. I spoke to Guy the sales manager. He was helpful in the beginning untill i ga I went in there to help my sister with a service problem she was having. I spoke to Guy the sales manager. He was helpful in the beginning untill i gave him my opinion and he was not happy with my response he started banging on the desk like we were having a discussion in a bar. There is no way you can be a manager and talk to a customer that way. He could of just said i can not help you, like he said at end of the conversation instead of disrespecting me. More
Buick Bluetooth Bill went out of his way when I had to have the Bluetooth repaired. He also gave me a loaner for a week! Great service! Bill went out of his way when I had to have the Bluetooth repaired. He also gave me a loaner for a week! Great service! More
Easy, no pressure experience. Went in for service on my 09 Cobalt --drove out in new Malibu leased car. Love it! Jeff Kunz is real asset to the dealership. Went in for service on my 09 Cobalt --drove out in new Malibu leased car. Love it! Jeff Kunz is real asset to the dealership. More