Zeigler Chevrolet - Service Center

Excellent service. Always goes above and beyond to take care of everything. The accommodate my schedule are friendly and get everything completed in a timely manner Always goes above and beyond to take care of everything. The accommodate my schedule are friendly and get everything completed in a timely manner More

I bought my car from Ziegler December of 2018 and always have a wonderful experience each time I visit for car maintenance/services. The staff is welcoming, always honor their discounts and coupons. Thank y have a wonderful experience each time I visit for car maintenance/services. The staff is welcoming, always honor their discounts and coupons. Thank you for the great customer service! More

Its pretty much the same all the time. There people are great, very professional and the work is done right the first time. There people are great, very professional and the work is done right the first time. More

Have always had great service at Zeiglers. They do quality work. We will go back again. They do quality work. We will go back again. More

Had I not been in the market for a very specific Tahoe, I would have never bought a car From Zeigler of Schaumburg. I did not feel as if the team was very professional and knowledgeable. When I went to pick would have never bought a car From Zeigler of Schaumburg. I did not feel as if the team was very professional and knowledgeable. When I went to pick up my car the same day I bought it, the car was not cleaned although they promised it would be. More

I had an 11 am appointment for an oil change and tire rotation on 8/23/23. I arrived around 10:45 am. My car was taken back from the service bay entrance relatively quickly. However, it took just over 3 rotation on 8/23/23. I arrived around 10:45 am. My car was taken back from the service bay entrance relatively quickly. However, it took just over 3 hours before I received my car back. I was not provided with updates as to any delays. It was not until I went back to ask my service advisor what the delay was around 1:45 pm that I was told the guys were busy and behind. He also said he was on hold with the company that manages the maintenance plan I purchased when I bought the car to authorize payment. I understand it was busy and it was uncomfortably hot; however, 3 hours for an oil change and tire rotation with a scheduled appointment? More

I received two recall notices. I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I sche I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I scheduled an appointment. After taking the car in for service for the because, I was told that the part needs to be ordered and I need to come back and get the part installed. This is not convenient, and I am very disappointed that the part was not available as I was told it would be. More

I appreciate working with a professional like Rich Garland. He is very knowledgeable and helpful. Thank you. Garland. He is very knowledgeable and helpful. Thank you. More

Third time I've had my car in for the same problem and it's still not fixed. On top of that, I now have a new issue. I purchased this car 2/24/23 and haven't had more than 4 hours without the check engine it's still not fixed. On top of that, I now have a new issue. I purchased this car 2/24/23 and haven't had more than 4 hours without the check engine light being on. On top of that this dealership engages in fraudulent advertising practices. The ad I saw for this car listed the price as $31,999. They refused to sell me the car for that price insisting that it had a ceramic coating on the paint and therefore they could not sell the car for less than $33,994. Since the time of my purchase, I've requested proof of the ceramic coating on three occasions, but they have been unable to provide any such documentation. I agreed to purchase the LoJack antitheft which quit working after four months. More

They are always very friendly and courteous. They offer a clean waiting room and shuttle service when needed. They offer a clean waiting room and shuttle service when needed. More