Zeigler Chevrolet - Service Center

Truly appreciate the kindness, Very happy with the service. I'd give 6 stars or more if possible. The whole team does a very good job but Billy K has always helped me a lot in everything I needed, tha service. I'd give 6 stars or more if possible. The whole team does a very good job but Billy K has always helped me a lot in everything I needed, thank you 😁 More

I was there for a oil change on 11/06/21Great experience I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 More

Well I did have an amazing review up for this dealership but now of course things have changed for the worst! I’ve have over $15,000 of work done to my truck from this dealership and every single time it co but now of course things have changed for the worst! I’ve have over $15,000 of work done to my truck from this dealership and every single time it comes back to me it seems to have a problem! Tom H in service is only a great guy when your there spending money or getting them warranty work, but god forbid you have a problem after he will screen your calls and avoid you like you have Covid. It was so bad I had to contact Chevy corporate and reached out to the owner of this dealership. Tom told me today that I should find a new dealership to take my truck to since they are to busy….. well my warranty on the work THEY did is only valid at their dealership and they won’t take me back to fix their issue. I’m having horrible grinding from the drive shaft into the transfer case that they replaced and he will not get me in!!!! I’m so frustrated and hope corporate can resolve my problem. Guys don’t do any kind of service here especially with Tom H I promise it will be a huge headache and mistake!!!! FYI they had my truck 4 weeks for a new motor and now less than 2 weeks later my trucks broke again! Thanks Tom for showing how you truly treat customers that pay big bucks at your dealership. Hopefully corporate can fix this mess and get me back on the road. More

Rocky (Rogelio) is one of the most helpful/reliable salesmen! I come all the way from Wisconsin just to get the best deal! salesmen! I come all the way from Wisconsin just to get the best deal! More

Just got my new car Chevy trax here.. David Escobar did a great job ! Thank you for your help with buying a car! Really recommend this place! great job ! Thank you for your help with buying a car! Really recommend this place! More

My Chevy Trax needed to be worked on. It took a few days, but it was worth it because it was needed! Dennis Sheahen, Service Dept., stayed in touch with me and provided me with thorough updates. He w days, but it was worth it because it was needed! Dennis Sheahen, Service Dept., stayed in touch with me and provided me with thorough updates. He was very courteous and professional. He looked into warranty coverage, which helped me and my husband save a lot of money! More

If we could give less we would. Our experience at Zeigler was by far and above the worst we encountered in our car buying experience. The car was priced online at a much lower price than they wanted out the was by far and above the worst we encountered in our car buying experience. The car was priced online at a much lower price than they wanted out the door. When given the option for a certified pre-owned package, we declined. That decision was criticized heavily to the point where a manager came to us and said that we were making the wrong choice and pushed further. We declined once again to no avail. The ad for the vehicle did not include any language that explained that a portion of the pro pack that costs $3000 was already part of the car, therefore jacking the process up further. We had already declined the certified pre-owned package and the pro pack as those were items we weren't interested in. Upon settling on a final, less than satisfactory number, we did some further research and learned that the vehicle was still under a manufacturer warranty. When we asked Jamal about this warranty he lied to us and said that it did not transfer between owners. Not only that, but when confronted with this information, the manager, explained that the warranty information was full of legal ease and hard to understand and that was the justification he gave for charging us even more for a certified package we didn't even want. He gave us an ultimatum and said we either take it certified or he charges us his fee for the pro pack which we ALREADY DECLINED. Ultimately, after 2 hours in the dealership, we walked away from a car we loved because we were treated with no respect, lied to, and misled. If you want to charge people a fee for "work" you have in the car, be up front about it. Include it in your ads. Why any honest business would blind side their customers with nearly double the sticker price to finance is unheard of. Every car buyer knows they will pay taxes, fees and title and registration costs. No potential buyer should expect to pay double the sticker price for a used car. We will not return to Zeigler Chevy or any dealership with the Zeigler name. They could have had life long customers and squandered that opportunity with shoddy business practices and dishonesty. More