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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
342 Reviews

342 Reviews of Zeigler Chevrolet - Service Center

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August 04, 2023

We brought our car in yesterday, 08/03/23. We brought it in for them to correctly fix our brakes. This is the fourth time. We call, no one calls us back. We need the car for Monday as my wife More

by banraninil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee was fired. No other name was given.
Aug 04, 2023 -

Zeigler Chevrolet responded

Good Afternoon, We spoke with the service technician, and we will be calling you shortly. Your vehicle is done, and ready to be picked up :) Thank you so much for your patience.

August 04, 2023

I bought my car one year ago, and the experience was great. I just brought it in for the first oil change, and the service is still great! More

by ANTHONY.ADRIANO.AVELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We greatly appreciate your business! We look forward to servicing your vehicle again in the future!

August 03, 2023

It was the best experience. Other dealerships turned me away but not ziegler , the wouldn't give up until they found me a car. More

by MZJACKSON4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Zeigler Chevrolet responded

Thank you so much for your amazing review! We greatly appreciate you sharing your amazing story with us!! We are so thankful to have such wonderful customers! Drive safe on the road ahead!!

August 03, 2023

Car is in for the 3rd time for the same reason. Still not fixed. Been 6 days with no update More

by gymbratsarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Zeigler Chevrolet responded

Hello! We are terribly sorry to hear about your situation, and would love to reach out to make it right! Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300. Tristen will be happy to set the appointment for you!

July 31, 2023

Issue was fixed. Only complaint is that I had to call for updates Other than that, all was great More

by ceebeegb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Protas
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

July 31, 2023

Oil change was more than priced. I hate to say it but it should have all the extra fees noted in it. Disposal fee and crap like that. My dads old and was arguing about the price an More

by skeeter42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so excited about your new vehicle purchase!! Thank you so much for choosing Zeigler as your vehicle destination! We cannot wait to see you again for service! Drive safe on the road ahead!

July 30, 2023

Everything okay, regardless of schedule who. had taken the appointment should waited until results were given about condition of the vehicle. Theirs more.cann't think. More

by ebusta7719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Zeigler Chevrolet responded

We apologize for any convenience, and we have addressed your concern with our team to make sure they are staying on top of the availability of our vehicles! Thank you for your business & patience with us!

July 30, 2023

Excelente servicio al cliente! El personal siempre amable y al pendiente si todo está bien. More

by VICKY_0559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hughart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Zeigler Chevrolet responded

¡Muchas gracias por tu revisión! ¡Conduce seguro en la carretera que tienes por delante! ¡Nos encanta tu negocio!

July 28, 2023

Efficient effective and fast did exactly as quoted and faster.From sales to customer service e to girls at desk all wonderful More

by SEANXPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hughart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our team members could help you find the perfect vehicle! We are so happy that you choose Zeigler Chevrolet as your vehicle destination! We take price in providing our customers excellent service! Thank you!

July 28, 2023

I was completely satisfied with my recent oil change service at Ziegler Chevy. I received my first oil change free of charge, which I greatly appreciated. More

by J_GAR00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Protas
Aug 02, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We greatly appreciate your business! We cannot wait to see you back for another vehicle service!

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