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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
401 Reviews

401 Reviews of Zeigler Chevrolet - Service Center

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March 26, 2025

Not bad although I had a unfortunate experience with the person I was making a payment my card kept declined I call my bank which eventually it wasn’t my card she tried for the third time by sliding my card More

by devellbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in repair department
Mar 27, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for your review. I would appreciate the chance to speak with you about your experience with our team regarding the payment process. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Best, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 26, 2025

No communication about vehicle. Called numerous times with no call back. Vehicle was in shop for two weeks More

by charleen0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Zeigler Chevrolet responded

Hello, We appreciate you taking the time to share your feedback. I would like the chance to speak with you about your recent experience with our Service Department regarding the quality of communication that you have encountered for any status updates of your vehicle and the subsequent wait time involved. It would be greatly appreciated if you would kindly contact me directly at a time that is best for you. Thank you, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 24, 2025

I brought my Traverse in for an oil change and airbag recall on 3/21/25 It was also recommended that I get a new battery and cabin air filter. The oil change was done, but the recall is awaiting parts. I More

by seeker2
Recommend Dealer
No
Employees Worked With
Ervin Vega
Mar 25, 2025 -

Zeigler Chevrolet responded

Hello, Your feedback is very important to us here. I would like the opportunity to speak with you about your recent experience with our Service Department regarding a coupon and the cost associated with the battery and filter replacement service for your vehicle. It would be much appreciated if you would kindly contact me directly at your earliest convenience. Thank you, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 22, 2025

I highly recommend Zeigler Chevrolet to anyone looking for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars. More

by Lexyb_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Zeigler Chevrolet responded

Thank you for the recommendation and kind words about our service at Zeigler Chevrolet. We look forward to helping you again in the future.

March 21, 2025

Thanks for great service was a little upset about having to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles More

by molman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for sharing your feedback. We are glad to know that you were provided with great service, and if you would like to discuss your review further regarding oil changes, please contact us. Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 21, 2025

When I say Erwin Vega did an excellent job. He followed up and kept my husband and myself in the loop. He Provided accurate reliable service. Kudos to Erwin More

by Tansheg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erwin Vega
Mar 24, 2025 -

Zeigler Chevrolet responded

Thank you for your kind words. Our team is glad to know you had a positive experience at Zeigler Chevrolet.

March 15, 2025

I am always very satisfied with the work performed by your dealership! Thank you for your terrific service! More

by dmattson6646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Zeigler Chevrolet responded

We’re grateful for your satisfaction with our service. Thank you for choosing Zeigler Chevrolet.

March 12, 2025

Dealership did a good job fixing my truck. They washed it gave it back to me. The weight wasn’t too long. More

by skoobey66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Zeigler Chevrolet responded

Glad to hear you’re satisfied with your truck repairs and service at Zeigler Chevrolet. Appreciate the feedback.

March 08, 2025

Rich Garland was excellent in getting my car fixed. He went out of his way to get it done correctly and quickly! More

by danptravers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Zeigler Chevrolet responded

We're pleased our team was able to assist with fixing your car quickly and correctly. Thanks for choosing Zeigler Chevrolet.

March 02, 2025

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was complete More

by JIM.GALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

JIM.GALE1 responded

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was completed at the price estimated and at the time promised. It was a pleasure working with Rich. Thank you Jim Gale

Mar 03, 2025 -

Zeigler Chevrolet responded

Thank you, Jim. Our team is always committed to providing excellent communication and service. We're glad the process went smoothly for you at Zeigler Chevrolet.