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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
342 Reviews

342 Reviews of Zeigler Chevrolet - Service Center

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August 23, 2023

I received two recall notices. I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I sche More

by SCAIN40481
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny drove me home and picked me up, excellent
Aug 24, 2023 -

Zeigler Chevrolet responded

Thank you so much for letting us know about the situation. We will be talking to our team about clear communication. We have several new hires, and we will be coming up with a clear message & process on how we should be informing customers. Thank you so much for providing this feedback.

August 18, 2023

Third time I've had my car in for the same problem and it's still not fixed. On top of that, I now have a new issue. I purchased this car 2/24/23 and haven't had more than 4 hours without the check engine More

by EPBNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Delazio
Aug 21, 2023 -

Zeigler Chevrolet responded

Good Morning, Thank you for reaching out to us. If the lojack system is not working, could you please bring it in & let the service advisor know. We can either replace it or check to see if the wiring has come loose. Free of charge. We do coat our vehicles with Zgaurd upon request. If you think this vehicle protection has warn off, we can reapply. However, we can pull to see when this vehicle zgaurd was performed. We are terribly sorry for any inconvenience with your vehicle having issues, could you please call me when you have a second, my name is Tristen, I am the director of customer relations. I want to know what exactly is happening & fix this right away. If the vehicle is not a Chevrolet, I can send it out to a different location to have an in-depth diagnosis. My number is 630-349-5300

August 18, 2023

I appreciate working with a professional like Rich Garland. He is very knowledgeable and helpful. Thank you. More

by rickaugust
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be dealership we are today without wonderful customers like you supporting us! We cannot wait to see you again soon for your routine vehicle service!

August 15, 2023

They are always very friendly and courteous. They offer a clean waiting room and shuttle service when needed. More

by bryk4101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!

August 13, 2023

Great service. Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car. More

by Dorota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Aug 14, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate your business! We are thrilled to have such amazing customers like you!!!

August 12, 2023

every time is pretty much the same, friendly, professional people who do things right the first time. More

by cjkdean
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Aug 14, 2023 -

Zeigler Chevrolet responded

We are so happy that service was able to help you out today!! Thank you so much for choosing Zeigler as your vehicle destination!

August 08, 2023

Quick and easy. We got there early on a Saturday they took us right away. More

by feistyfiesta16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!!

August 06, 2023

Son personas amables exelente cervicio he tenido el mejor servicio Chevrolet de schamburg gracias por las personas amables More

by amezcuamaria906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Zeigler Chevrolet responded

¡Muchas gracias por tu increíble reseña! Apreciamos mucho su negocio

August 06, 2023

The service was fast - oil change & tire rotation in one hour. Fantastic in and out More

by SOUNDOFFALARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your amazing review! We greatly appreciate your business! We look forward to seeing you again soon!

August 05, 2023

Great service fast and reliable. I was really surprised at how fast they were done with my vehicle. More

by LATRICIABRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Aug 07, 2023 -

Zeigler Chevrolet responded

We are so happy that our team could help you with servicing your vehicle! We cannot wait to see you again soon for your next service!

Aug 07, 2023 -

LATRICIABRADFORD responded

The service was quick and friendly

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