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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
342 Reviews

342 Reviews of Zeigler Chevrolet - Service Center

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September 09, 2023

Lack of communication between service advisor and me. This is the second time July 13th was the first time same thing happened. More

by JACQUET5363
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott service advisor terrible communication or lack thereof
Sep 12, 2023 -

Zeigler Chevrolet responded

We apologize for any inconvenience, we have informed our service director, lars, about your situation. Please feel free to reach out to our customer relation director if you need any help. There number is 630-349-5300

September 08, 2023

service department couldn't complete service on my car. " didn't have right tool " to read problem code. Advised me to take my car to someone else ! More

by CARTERJAMES6401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Zeigler Chevrolet responded

We apologize for any inconvenience. I did speak to our service director, lars, about this situation. We do not have the proper code reader for this vehicle. However, we can bring it down to our Zeigler CDJR location to have it fixed. If you would like to schedule an appointment to bring the vehicle back, we can go ahead & help you with this. Please call 630-349-5300

September 07, 2023

it was good, in time, on scheduler with reminder , all stuff was completed as expected More

by Paul
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Sep 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your 5 star review! We are so happy that our staff could help you out & make sure that service run smooth for your vehicle! We look forward to seeing you again soon!!

September 07, 2023

Great service advisor meets you at the door and will keep you advised as to how the service/repairs are going. No pressure for additional services. Good service personal. Clean and comfortable waiting ar More

by robert_norton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Sep 12, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We greatly appreciate your business!

September 07, 2023

Ziegler Chevy is a Great place. I will recommend the Dealership to friends and family. The employees are polite, friendly, helpful, and courteous. More

by mcmullanjoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 12, 2023 -

Zeigler Chevrolet responded

Thank you so much for the amazing review! We greatly appreciate your feedback!

September 06, 2023

Been dealing with the Service Department ever since the Saturn dealership closed. The service advisors are very courteous and knowledgeable. Always a good experience. More

by KTBAILEY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business!

September 06, 2023

As expected. Do not like the many emails coming from sales or marketing (internet concierge). More

by stacyleavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Zeigler Chevrolet responded

Thank you for choosing Zeigler as your vehicle destination. We appreciate the feedback, and will try to cut back on the emails. We apologize for any inconvenience

September 06, 2023

I decided to switch over from a different Chevrolet dealership for services and I’m glad I did. My vehicle was having a couple of issues and Christian made sure to listen to my concerns and took care o More

by Aylinpadi01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Argueta
Sep 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! Enjoy your new vehicle !!

September 05, 2023

Other than the long wait, I always take my vehicle there and will again, definitely More

by phillip.schildgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your review! We apologize for the wait, and will be talking to the staff about quick service. We greatly appreciate your business!

September 03, 2023

The service department was friendly and efficient. Scott proactively offered me a promotion better than the coupon I had, and answered all my questions. More

by kpm698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 05, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! Scott is wonderful, and we are so happy we have him on our team!

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