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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
397 Reviews

397 Reviews of Zeigler Chevrolet - Service Center

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November 05, 2023

Great place excellent work on my car and great people to talk to Thank you! More

by Dvogrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

November 05, 2023

Usually my oil changes and checking out my car ends up taking about 2 hours snd end with a car wash. This time it took more than 2 hours before I was told about the results. After I was told I needed $170 More

by margaretkleinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Protas
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you for your feedback, I let our service director know about the issue. We apologize for the wait. We do inspect all our vehicles during the oil change.

November 04, 2023

Work preformed was excellent, cost was excellent as well and the only thing was disappointed in was letting me know when my vehicle was ready! More

by howgch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

November 02, 2023

Very responsive in an unexpected and difficult situation. Kenny the shuttle driver rocks big time! More

by parmlin62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

November 02, 2023

took my car in for oil change was efficient and prompt took the car on time and was done in a timely manner. I was told what they did and was on my way with no problem More

by kosmaureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

November 02, 2023

The service I scheduled was not the service I received. Very disappointed! I scheduled a 15,000 mile maintenance and all I got was an oil change and tire rotation. I spoke with three different individuals More

by SLA927
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chevrolet responded

We have informed our service director about this issue. We do apologize for any inconvenience. We want all our customers to be satisfied. Please feel free to give us a call, and we will perform the work that you needed done. If there was something missed, we will make sure that it is not missed the second time. Please feel free to call, and ask for our customer relations director Tristen.

November 01, 2023

It was our first visit. The dealer handled the oil change efficiently, promptly and got us on our way. More

by srgillfillan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check in person
Nov 01, 2023 -

Zeigler Chevrolet responded

Thank you so much for your review! We greatly appreciate your business!

November 01, 2023

Service was good but communication was not was told had to check on progress but never heard back More

by Redray1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you for letting us know. We will make sure we let service know what happened, and to work on our communication with our customers! Thank you for choosing Zeigler

Nov 06, 2023 -

Redray1967 responded

Service was good communication was not Iwad told had to xx progress then never heard back had to call to see if my car was finished

November 01, 2023

Took my vehicle in for service and was handled with expert care, the service team did a great job. More

by ADM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

November 01, 2023

This is the BEST dealership I have ever had the pleasure going to have my car maintenance done. Superb! More

by Catherinemburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zeigler Chevrolet responded

Thank you so much for your review! We greatly appreciate your business!

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