Zeigler Chevrolet - Service Center

My wife and I bought 2 cars at Zeigler chevy at the same time, I took my 2024 Traverse in to have them fix the rear seat headrest, I was there for almost 1 hr and they come back and said oh that is a recall time, I took my 2024 Traverse in to have them fix the rear seat headrest, I was there for almost 1 hr and they come back and said oh that is a recall and we do not have the parts (do not know why it took so long for that). then when I went to leave my drivers seat was pulled up and my back rest was laying down, (not the way I left it), then I take my Traverse in for it's first oil change and I had made an appointment the week before and when I get to the dealership they tell me I do not have an appointment, and all the person did was say "oh well sorry" and walked away, I called the service manager and He finnially called me back and after a conversation he said bring it right back and they would get it done, then when I do get back to the dealership the service manager was on the phone and he said just go set down and he would get it taken care of, so I waited another hour to get the oil changed and the service manager comes in and hands me the paperwork and says your cars is parked out there, and walks away, at no time did the service manager or anyone else come talk to me about what had happened, there customer service is worthless they just don't care about customers. I would give a negative score if I could. More

Always excellent customer service and experience. Thank you so much!!! It's always positive feedback by me. Thank you so much!!! It's always positive feedback by me. More

Sold me a very bad car. Been in shop 3 times. So disappointed. Not happy Been in shop 3 times. So disappointed. Not happy More

The car was finished as scheduled it was finished early. The price was what was quoted The price was what was quoted More

I was greatly satisfied this time around with the service I recieved. My vehicle is great now, no squeaking coming from the brakes anymore! I recieved. My vehicle is great now, no squeaking coming from the brakes anymore! More

Service department is very helpful and attentive. Sales team led by Anthony is great and goes above and beyond to help. Sales team led by Anthony is great and goes above and beyond to help. More

Everything went well. Wait times wasn’t long. I was informed on updates on my vehicle while it was being serviced. The receptionist was very nice, patient and helpful. My Wait times wasn’t long. I was informed on updates on my vehicle while it was being serviced. The receptionist was very nice, patient and helpful. My experience went well. Thanks! More

I had a very good experience on my last visit to the service dept. Thank you service dept. Thank you More

Excellent service, very professional. They went above and beyond my expectations. The staff was very friendly and provided professional service. They went above and beyond my expectations. The staff was very friendly and provided professional service. More

I am very disappointed! My vehicle had rear pad replaced and after having to take it back to get the brake pads replaced twice because they constantly made a loud squeaking s My vehicle had rear pad replaced and after having to take it back to get the brake pads replaced twice because they constantly made a loud squeaking sound when being driven they refused to replace them again and fix the problem that their defective brakes caused this is issue, til this day it's still making that noise but according to the dealer their policy only let's them replace defective parts twice, so I guess what I paid for this service was a waste of my money because now I will have to go to an outside mechanic to get "their" defective brake pads fixed. Since they aren't able to. More