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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
342 Reviews

342 Reviews of Zeigler Chevrolet - Service Center

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November 01, 2023

It was our first visit. The dealer handled the oil change efficiently, promptly and got us on our way. More

by srgillfillan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check in person
Nov 01, 2023 -

Zeigler Chevrolet responded

Thank you so much for your review! We greatly appreciate your business!

November 01, 2023

Took my vehicle in for service and was handled with expert care, the service team did a great job. More

by ADM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

November 01, 2023

Service was good but communication was not was told had to check on progress but never heard back More

by Redray1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you for letting us know. We will make sure we let service know what happened, and to work on our communication with our customers! Thank you for choosing Zeigler

Nov 06, 2023 -

Redray1967 responded

Service was good communication was not Iwad told had to xx progress then never heard back had to call to see if my car was finished

November 01, 2023

Very responsive in an unexpected and difficult situation. Kenny the shuttle driver rocks big time! More

by parmlin62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We are so happy that our service department could help you out today! We look forward to servicing your vehicle in the future

October 31, 2023

This is the BEST dealership I have ever had the pleasure going to have my car maintenance done. Superb! More

by Catherinemburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zeigler Chevrolet responded

Thank you so much for your review! We greatly appreciate your business!

October 31, 2023

Usually I have nothing bad to say about this dealership but today service took 2 hours to do a scheduled oil change. Not to mention while I was waiting, some of the salesmen were making crude/sexual jokes More

by katherineeomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McLean
Nov 01, 2023 -

Zeigler Chevrolet responded

Hello Katherine, Thank you for letting us know what happened on your visit. We will speak with the staff, and make sure that does not happen again. We deeply apologize.

October 31, 2023

Took my vehicle in for a coolant leak. Upon picking up my vehicle found 2 grease hand prints on my hood, drivers door handle was scuffed with blue paint(from shop hoist/lift) mentioned thi More

by Chevy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian A.
Oct 31, 2023 -

Zeigler Chevrolet responded

We apologize for any inconvenience. Can you please give us a call, so we can dig deeper into the issue of what happened on your visit. Please feel free to contact our customer relations director, Tristen, her number is 630-349-5300

October 31, 2023

The service and cashier personnel are friendly and courteous. The dealership is clean and people in general are friendly. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

October 30, 2023

The team is always awesome to work with. Service is quick and easy and they always answer any questions we might have. More

by thefeinbergs07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Oct 31, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We are so appreciative of you business, and look forward to servicing your vehicle in the future!

October 30, 2023

Work was performed on time and with no issues. Chris was friendly and. Courteous. Over all a good.visit. More

by Bobpanczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
Oct 31, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

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