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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
396 Reviews

396 Reviews of Zeigler Chevrolet - Service Center

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December 27, 2023

Rich provided the poorest dealership experience with disrespectful customer service. I wouldn't advise friends and family to choose this dealership. Rich was impolite, neglected my vehicle issue, and ex More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Zeigler Chevrolet responded

Good Morning, We deeply apologize for any inconvenience on your visit. We would like to further understand what happened, and fix the issue. Please call our customer relations director at 630-349-5300

December 23, 2023

The waiting area is clean and comfortable, the service reps always keep you on top of what's going on, and they may offer but never pressure you for up-services. More

by DHUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (service advisor)
Dec 27, 2023 -

Zeigler Chevrolet responded

Thank you so much for the amazing review! We greatly appreciate your business!

December 23, 2023

It was a pleased doing business with Chuck Nick and all the others assist in getting me approved and able yo driving away the same day. Service Nick is s amazing also he got truck in looked at and got me t More

by ahoskins47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Fioravanti
Dec 27, 2023 -

Zeigler Chevrolet responded

Thank you for choosing Zeigler as your vehicle destination! We are so happy that Chuck & Nick could help you out! We look forward to servicing your vehicle again in the future

December 21, 2023

Outstanding customer service and experience. Nick was very informative and polite. Waiting area was clean and everyone was friendly. More

by KTAYLOR18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fioravanti
Dec 21, 2023 -

Zeigler Chevrolet responded

We are so happy that Nick could help you out!! We look forward to seeing you again soon!

December 20, 2023

Quality work and was kept in touch of when vehicle parts came in and when vehicle was completed More

by CRLUKASIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hughart
Dec 21, 2023 -

Zeigler Chevrolet responded

Thank you so much for your amazing review! We are so glad that our staff could help you out!

December 15, 2023

……………………. . … as SS a a. A Evans s s end end end did he did. She SS More

by Jonsipich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juanita is always great
Dec 20, 2023 -

Zeigler Chevrolet responded

Thank you so much for your review!

December 08, 2023

Excellent customer service from the manager in the service department, I wasn't really satisfied with my service until he stepped in and helped me with a couple of issues, and because of him I will be More

by JMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Zeigler Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your business! We look forward to seeing you again soon!

December 08, 2023

Scott was great ! However my complaint was precious service charge me foe oil nerve right free oil. Never intend to address not looking into my paperwork another Chevy More

by KANIKAP59
Recommend Dealer
Yes
Employees Worked With
Not listed told they no longer work
Dec 14, 2023 -

Zeigler Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your business! We look forward to seeing you again soon!

December 07, 2023

The service writer was not very professional and had to fix the bill because he forgot to take off the coupon when I gave it to him More

by Pepja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Protas
Dec 14, 2023 -

Zeigler Chevrolet responded

We deeply apologize for any inconvenience. Please reach out to our customer relations director, so we can help resolve this issue. Her number is 630-349-5300

December 06, 2023

Very unprofessional. Several mistakes were made when I bought the car. I'm ignored and forgotten while waiting there for an oil change. The seating area is very uncomfort More

by hsuzanne5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott in service, DAS Reputation Management
Dec 07, 2023 -

Zeigler Chevrolet responded

We deeply apologize for any inconvenience. Please reach out to our customer relations director, so we can help resolve this issue. Her number is 630-349-5300

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