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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
386 Reviews

386 Reviews of Zeigler Chevrolet - Service Center

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March 30, 2025

This service was a quick one. I had my windshield wipers changed. I was in and out within 30 minutes. More

by GARBONZO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Montijo
Mar 30, 2025 -

Zeigler Chevrolet responded

We're glad you had a swift experience with your windshield wiper change at Zeigler Chevrolet. Thank you for sharing it.

March 27, 2025

Very helpful and extremely honest. I told them what was wanted and needed and they fulfilled my request flawlessly More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Zeigler Chevrolet responded

Thank you for sharing your experience with Zeigler Chevrolet. We're glad to have met your expectations and wishes fulfilled effortlessly.

March 27, 2025

The service advisor was incredible. He told me he would have me wrapped up by noon but instead he had me done by 11:45 AM could not have been happier. More

by Joshb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of his name, but he did tell me it only been working there for about a month or two
Mar 27, 2025 -

Zeigler Chevrolet responded

We're glad to hear you were happy with the timely service at Zeigler Chevrolet. Thank you for sharing your experience.

March 26, 2025

No communication about vehicle. Called numerous times with no call back. Vehicle was in shop for two weeks More

by charleen0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Zeigler Chevrolet responded

Hello, We appreciate you taking the time to share your feedback. I would like the chance to speak with you about your recent experience with our Service Department regarding the quality of communication that you have encountered for any status updates of your vehicle and the subsequent wait time involved. It would be greatly appreciated if you would kindly contact me directly at a time that is best for you. Thank you, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 26, 2025

Ken Backman was a fantastic service writer. He listened to me and was professional. Car was done and on time. The portal was great as I was able to track my vehicle progression and estimate tim More

by Hope B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Backman
Mar 26, 2025 -

Zeigler Chevrolet responded

We appreciate your high recommendation and are glad you had a smooth experience. Thank you for highlighting our service team and features like the portal.

March 26, 2025

Not bad although I had a unfortunate experience with the person I was making a payment my card kept declined I call my bank which eventually it wasn’t my card she tried for the third time by sliding my card More

by devellbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in repair department
Mar 27, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for your review. I would appreciate the chance to speak with you about your experience with our team regarding the payment process. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Best, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 24, 2025

I brought my Traverse in for an oil change and airbag recall on 3/21/25 It was also recommended that I get a new battery and cabin air filter. The oil change was done, but the recall is awaiting parts. I More

by seeker2
Recommend Dealer
No
Employees Worked With
Ervin Vega
Mar 25, 2025 -

Zeigler Chevrolet responded

Hello, Your feedback is very important to us here. I would like the opportunity to speak with you about your recent experience with our Service Department regarding a coupon and the cost associated with the battery and filter replacement service for your vehicle. It would be much appreciated if you would kindly contact me directly at your earliest convenience. Thank you, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 22, 2025

I highly recommend Zeigler Chevrolet to anyone looking for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars. More

by Lexyb_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Zeigler Chevrolet responded

Thank you for the recommendation and kind words about our service at Zeigler Chevrolet. We look forward to helping you again in the future.

March 21, 2025

When I say Erwin Vega did an excellent job. He followed up and kept my husband and myself in the loop. He Provided accurate reliable service. Kudos to Erwin More

by Tansheg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erwin Vega
Mar 24, 2025 -

Zeigler Chevrolet responded

Thank you for your kind words. Our team is glad to know you had a positive experience at Zeigler Chevrolet.

March 21, 2025

Thanks for great service was a little upset about having to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles More

by molman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for sharing your feedback. We are glad to know that you were provided with great service, and if you would like to discuss your review further regarding oil changes, please contact us. Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

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