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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
347 Reviews

347 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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August 20, 2023

Good, quality service - friendly staff, good follo up by customer service - clean and professional facility. More

by mkr738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Aug 21, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this fantastic feedback!

August 15, 2023

8:00 appt wasn’t open I had to call and at 815 finally got in no apology & porter extremely slow . Not enough people working anymore More

by muscarikaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Aug 15, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are deeply sorry to learn of your experience and appreciate your honest feedback. Would you please reach out to Gianna, our Customer Relations Manager, at 630-454-1572 so we can make this right by you? Thank you!

August 12, 2023

Very courteous, professional and efficient ! This type of exemplary Service extends goodwill ,which invites people to come back and Buy new cars and become loyal customers a long time . More

by PPARK436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Trotter, Levi Megerdichian, Jeremy Montijo, Ludmilla Acosta, Jon Osvath
Aug 14, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this incredible review! We are grateful for your business and look forward to working with you again in the future. Come back and see us anytime!

August 12, 2023

Friendly, professional service that was completed sooner than promised and very nice customer waiting room made for a pleasant experience. More

by JANART0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Ludmilla Acosta
Aug 14, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this excellent review! We are always here for all of your automotive needs. Come back and see us again in the future!

August 09, 2023

Dorsey and her team are outstanding. They are friendly and go above and beyond. I have had several cars in several dealerships Accross Chicago and the suburbs and this particular one bea More

by MOSHE I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Moscovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo is the best!!, Matt Waldschmidt
Aug 09, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this stellar review! We are grateful for your business!

August 09, 2023

They were prompt, courteous and very professional. The oil change and car wash were done in a timely manner More

by CVACCARO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Ludmilla Acosta
Aug 10, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful feedback!

June 08, 2023

I had my wife's car here for an oil change and tire rotation. The customer service is incredible. When her lease is up, we're definitely buying another one. More

by Ebern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful review! We are here for all your purchasing and service needs.

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