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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
347 Reviews

348 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

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September 26, 2023

This was my first time visiting this dealership for service. I used to have my car serviced at Zeigler on McCormick. I really please the the facility and look forward to having my car serviced there More

by RONBO318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - Mechanic
Sep 26, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind review! We're glad to hear you had a great experience.

September 26, 2023

Every time I come to Ziegler Cadillac the process is always smooth and easy never no complications. More

by afdimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for your positive feedback. We appreciate your support.

September 26, 2023

Everyone has always been very helpful. It was no differet with Dorsey! She has excellent customer service skills and was a pleasure to talk to. More

by poskozim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 26, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for your kind words! It was a pleasure working with you. Come back and see us again in the future!

September 26, 2023

Nice, friendly, clean best customer service and closer to my home. Keep up the good job More

by Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 27, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means the world to us.

September 26, 2023

Matt was nice to answer all my inquiries. Car runs like new again.Mechanic works like a super professional because the underhood is soo clean now & don't smell coolant. More

by gcgonzales59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Sep 27, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to have been of service. If you ever need anything in the future, please don't hesitate to reach out.

September 24, 2023

Everyone was very helpful and friendly. We were treated very nicely and all our questioned were answered. More

by Marsar69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Choo Choo the driver was very accommodating
Sep 25, 2023 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your positive feedback! Thank you for choosing us.

September 22, 2023

Nice and clean store friendly and very helpful team keep up the good work I was impressed More

by ibody2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 22, 2023 -

Zeigler Cadillac of Lincolnwood responded

Your support means the world to us and we're thrilled to have you as a valued customer. If you ever need anything or have further comments, please don't hesitate to reach out.

September 22, 2023

Solve our problem. Identified additional service issues that we had fixed. Professional service by all we encountered. Glad we chose you. More

by MARKDUGAN1492
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who worked on car was great.
Sep 22, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thanks a bunch for your glowing review!

September 22, 2023

Dorsey is always helpful very professional and knowledgeable. The service team is great but work is over priced. Dasie is amazing so I will come back because of her! More

by PATRICIA.FUENTES1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Zeigler Cadillac of Lincolnwood responded

We appreciate your fantastic review! Thank you for your support.

September 20, 2023

Dorsey is always incredibly friendly and helpful. My vehicle is always ready at the estimated time More

by Hhuston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Sep 21, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for your kind words! It was a pleasure working with you.

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