Zeigler Cadillac of Lincolnwood - Service Center

Matt was great in helping get our car ready for winter. Modern dealership with the feeling of a country type atmosphere. Customer write up area is a nice size. Showroom had a varied selection of vehicles. Modern dealership with the feeling of a country type atmosphere. Customer write up area is a nice size. Showroom had a varied selection of vehicles. More

They addressed all my concerns and kept me informed through the process. It was simple and convenient. through the process. It was simple and convenient. More

Dorsey is great and she’s only doing what she is told to say worst experience of you don’t have mechanics that know what they are doing or a Service Manager that doesn’t know how to fulfill simple tasks lik say worst experience of you don’t have mechanics that know what they are doing or a Service Manager that doesn’t know how to fulfill simple tasks like take out lug nuts from scars you sold to a customer is ridiculous and then want to charge them for broken lugs nuts they broke - I’ll tell you what I bet you an alley mechanic would have lubed them up to take them off properly - never buy a somewhat used vehicle again from here my year is only 2018 and I have the extended warranty that I pay so much xxxx money on and they can’t even takeoff Lugnuts to do a proper tire rotation. Absolutely ridiculous. Get your xxxx together service team and your mechanics. More

The whole experience from beginning to end was VIP. Dorsey and Matt make the whole process painless! Dorsey and Matt make the whole process painless! More

Great customer service and friendly people to do business with,I wouldn't mind buying another vehicle from,Zeigler.Thanks Ms.Dorsey for all that you...you are awesome! with,I wouldn't mind buying another vehicle from,Zeigler.Thanks Ms.Dorsey for all that you...you are awesome! More

After breaking down in Chicago rush hour traffic I had my car towed to Zeigler Cadillac for evaluation and repair. I found the personnel to be welcoming, friendly and helpful in assisting me to find a nearby car towed to Zeigler Cadillac for evaluation and repair. I found the personnel to be welcoming, friendly and helpful in assisting me to find a nearby hotel for overnight plus a nearby rental car company to help me get back to Wisconsin the next day. While finding a replacement part was difficult they persisted and had my car repaired within days. I am very thankful for the courteous and professional treatment provided by the Zeigler personnel and the great job in getting my car repaired like new. More

Everyone treated me with the up most respect. I was very satisfied with all the staff I was very satisfied with all the staff More

Professional and thorough. Technically competent and quick. Excellent communication skills and met all commitments. Would recommend. Technically competent and quick. Excellent communication skills and met all commitments. Would recommend. More

I've been to your Cicero location twice and the service was good. Your MCCORMICK Location was also good service. was good. Your MCCORMICK Location was also good service. More

Service department treats me like family. Dorsey keeps you more than informed, feels like she’s looking after you. Dorsey keeps you more than informed, feels like she’s looking after you. More