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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
348 Reviews
Call Service Center (224) 633-1258

348 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

Sort by
November 13, 2023

They do their best to make you happy and take care of things the right way. Dorsey does a great job at managing the cars in Service. More

by daryl.little
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorsey Colby
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Nov 13, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience. We look forward to serving you again.

November 12, 2023

The work was done in a timely manner, the staff helpful & the waiting room is clean & pleasant. More

by D. Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt was helpful in expediting my service job.
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Nov 13, 2023 -

Zeigler Cadillac of Lincolnwood responded

Your upbeat review made our day! Thank you for your kind words.

November 11, 2023

Got me ìn and out quickly. They did what they said they would do. No run around. More

by HenryL320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Zeigler Cadillac of Lincolnwood responded

Wow, your positive feedback put a big smile on our faces! Thanks a million for sharing your experience. We're thrilled to have made a positive impact, and we look forward to serving you again.

November 10, 2023

Everything is explained clearly and everyone is helpful I get response promptly and they move fast More

by Fx
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorsey Colby
Report | Print
Nov 13, 2023 -

Zeigler Cadillac of Lincolnwood responded

Your fantastic review has us all smiling! Thanks a bunch for taking the time to share your positive experience. We're thrilled to have left a lasting impression, and we're eagerly looking forward to your next visit.

November 09, 2023

Great service and everyone is so nice! Free coffee and water as well. Nice place More

by JASKOS002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
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Nov 13, 2023 -

Zeigler Cadillac of Lincolnwood responded

We're over the moon reading your positive review! Thanks a million for sharing your wonderful experience. We're excited to have made your day, and we can't wait to do it all over again next time.

November 08, 2023

Excellent, friendly, reasonably priced and effective service. We will always have our Cadillac serviced there. Many thanks! More

by JHUFF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Report | Print
November 08, 2023

One of the worst service centers I have ever dealt with. These employees seemed to have been trained to be rude. From the service manager , all the way to the desk- absolutely worst experience. I will NEVER More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Report | Print
Nov 08, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are so truly sorry to learn of your experience. Please contact me directly, and I will be happy to get to the bottom of this. I look forward to hearing from you! Gianna, Customer Relations Manager, 630-454-1572, email: giannasquillo@zeigler.com

November 07, 2023

I had a great car buying experience with great salesman and a good credit manager. Thank you guys really appreciate everything you did for me with this car. More

by Anthony Williams
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this fantastic review! We are grateful for your business.

November 07, 2023

Bought a 2017 Civic from a guy named Argjend who seemed like a pretty cool guy. Would consider buying from them again. More

by myr576
Recommend Dealer
Yes
Employees Worked With
ARGJEND REXHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

We are thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback.

November 07, 2023

Everyone was pleasant to me explaining everything that needed to be done. Did the working also did a vehicle check let me know what was wrong with my vehicle. Very appreciate it. Thank you. More

by GOJUICE3240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

We are delighted that you enjoyed our dealership, and your kind words motivate us to continue delivering excellent experiences. We look forward to serving you again in the future.

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