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Zeigler Cadillac of Lincolnwood - Service Center
Lincolnwood, IL
349 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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349 Reviews of Zeigler Cadillac of Lincolnwood - Service Center
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May 16, 2024
first of all am a regular client with this dealership always buying from them and servicing at the same location everything was running smooth never had any isue with the staf till yesterday may14 /2024 always buying from them and servicing at the same location everything was running smooth never had any isue with the staf till yesterday may14 /2024 ,I dropped my car for a service for the next day wich is the 15th at 9;30 am everything was ok till i called to check on my car to see if its done or not wich came in with a positive answer so I got my ride to pickup the car and about to sign my receipt then i find that they put me anote that my wheels are missing 3knobs and they replace them with a different colors then mine ,so i stepped up and tell them that my car came in yesterday and nothing missing so the manager (Ramon Ganzalez) (get in the conversation with a big attitude disrespecting me with a steriotype that you guys always came in to the dealer with something missing and trying to blame it on us and am not gonna loose couple hundreds of dollars for you guys and he will get me a quote for the knobs and make me pay for it with a disrespectful manner ) so mr Ramon first of all you should learn customer satifaction not to call them as a thief and this is not the first time that you disrespcted me .really you shoudnt be at the place to begin with am bringing my vehicle to get serviced and i pay money for that and the way you talk to me with its insane . Back to coclusion please dont take your car to this dealership dont screw your self find someone better and respect you well. More
by xpress
Employees Worked With
Ramon Gonzalez
May 15, 2024
It seems like the dealership has changed for the better. They accommodated all our requests and even picked us up from train station. They were fair in pricing and very kind. They accommodated all our requests and even picked us up from train station. They were fair in pricing and very kind. More
by drzdds
Verified CustomerMay 14, 2024
A big change from past years let s hope is gonna stay like this ! Nice and professional Thank you like this ! Nice and professional Thank you More
by Criatian Milas
Employees Worked With
May 13, 2024
They were fast, courteous and accommodating; they even got me a courtesy ride while I was waiting! got me a courtesy ride while I was waiting! More
by PEGLOMBARDO
Employees Worked With
May 12, 2024
I have always received prompt and courteous service at this dealership and service department. Thank you this dealership and service department. Thank you More
by DEE
Employees Worked With
May 11, 2024
Nace people clean place very professionally I will recommend to all my family and friends thank recommend to all my family and friends thank More
by mondragonlorenz
Employees Worked With
May 08, 2024
Ruthie was very courteous and professional and I would highly recommend the service at this location. highly recommend the service at this location. More
by Jennifer
May 06, 2024
My request for new tires on the rear of my car due to damage to one was met quickly after my call requesting help. damage to one was met quickly after my call requesting help. More
by BONITACTURNER
Employees Worked With
May 06, 2024
Basically my car has been in the shop for over 3 weeks. I never get updates unless I call, and the car is never ready when the adviser says it will be. All I ask is to be kept informed. If it's gonna t I never get updates unless I call, and the car is never ready when the adviser says it will be. All I ask is to be kept informed. If it's gonna take more time or something else needs to be done it is what it is. At least communicate with me without me having to call. More
by new.j
Employees Worked With
Don't know who's responsible
