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Zeigler Buick GMC of Lincolnwood - Service Center
Lincolnwood, IL
105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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105 Reviews of Zeigler Buick GMC of Lincolnwood - Service Center
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August 30, 2019
Outstanding service professional and courteous. The service is outstanding and very professional. Jeremy Aguilera and his team always provide exceptional service. Extremely courteous and attention t The service is outstanding and very professional. Jeremy Aguilera and his team always provide exceptional service. Extremely courteous and attention to detail. I have been going to Zeigler now for about two years. An my 40 plus years of getting my car cared for, this has been the Best service every! This team should be commend for the way do business and customer satisfaction. More
by Golf
Employees Worked With
Jeremy Aguilera, Mohammad Yaghmour
August 21, 2019
The Best! Steve Foresta, the general manager, is one of the most stand up, professional, knowledgeable person in the automobile industry. I have bought many ve Steve Foresta, the general manager, is one of the most stand up, professional, knowledgeable person in the automobile industry. I have bought many vehicles from him over the last 30 years and he has always been my go to person for any automotive questions! Everybody has a guy! Mine is Mr. Foresta! You should make him yours too...... he will not disappoint! He has a great service advisor, Jeremy, who is on time - all the time -he is one of those people that get it! Great service, great people. I would highly recommend them for cars sales and service!! From Pete Rizzo More
by Xstunodx
Employees Worked With
Steve Foresta, Jeremy Aguilera
August 07, 2019
Great customer experience When I took my SUV to Ziegler recently I was greeted by the entire service department. They always greet me with a warm welcome and very attentive to When I took my SUV to Ziegler recently I was greeted by the entire service department. They always greet me with a warm welcome and very attentive to my concerns with my vehicle. This staff is very professional and knowledgeable! I would recommend Ziegler. A special thanks to the entire service department for always allowing me to have an excellent customer experience. Velma More
by Ms VJV
Employees Worked With
Felix and Juan, Jeremy Aguilera
August 07, 2019
Oil change Mohammed and Tony Jamarillo at the service counter were exceptional. Jeremy the manager was super friendly and Esteban the mechanic did a fabulous job Mohammed and Tony Jamarillo at the service counter were exceptional. Jeremy the manager was super friendly and Esteban the mechanic did a fabulous job .... Wish they had more refreshments out for customers complimentary. More
by Stella13
Employees Worked With
Esteban mechanic and Tony Jamarillo great, Jeremy Aguilera, Mohammad Yaghmour
July 05, 2019
Great service Very professional and they advised me of what needed to be done to keep my truck running smooth. Thanks again for a job well done. Very professional and they advised me of what needed to be done to keep my truck running smooth. Thanks again for a job well done. More
by John L.
Employees Worked With
David Hernandez
June 15, 2019
Service Zeigler service team is outstanding they greeted me right away and got me in and out for a oil change without a appointment they are amazing team keep Zeigler service team is outstanding they greeted me right away and got me in and out for a oil change without a appointment they are amazing team keep up the great work guys More
by Daniel6281
May 31, 2019
Outstanding Customers Service This dealership has the best customer service hands down! Steve Foresta and his team work hard to ensure you have the best experience with them :) This dealership has the best customer service hands down! Steve Foresta and his team work hard to ensure you have the best experience with them :) More
by Maurice Halsted
Employees Worked With
Steve Foresta
November 24, 2018
Slow and disorganized disaster I've come into this dealership 4 times to have a flat tire repaired. The service team lied about patching the tire, which I discovered while I was out I've come into this dealership 4 times to have a flat tire repaired. The service team lied about patching the tire, which I discovered while I was out of town. I had to visit another certified dealership while out of town to have the tire "repaired" for the 4th time. I've wasted so much time on a repair that should've been so simple. Completely ridiculous and unacceptable. I will not be back. More
by ds831
Employees Worked With
Milton
October 08, 2018
Not a service oriented Cadillac dealership I recently had called and made an appt for a Saturday to get an oil/filter change, and when I arrived the morning of my appointment there was a huge l I recently had called and made an appt for a Saturday to get an oil/filter change, and when I arrived the morning of my appointment there was a huge line going into the service dept. The man who came to greet me and take my info for the service service was very rude and unprofessional. I was not thrilled with the way things were handled. He approached me and asked what I needed for the day, and I told him I'd made an appt for 8am. He proceeded to tell me they don't show the appointment and they can do it , but that I will have to just wait for my car. I then asked him why someone would make an appt over the phone if they don't log them, and he said he had no idea but I need to go have a seat. I continued to let him know I had to be somewhere by a certain time and may need a loaner, and he says "did you request a loaner when you booked the appt?" And i said, "No?" And he said, "well we dont have one then.." I found the dealership to be very uninviting and honestly I don't think I would bring my car back there. I know people who have gotten other luxury cars and the dealerships are way more professional and customer service oriented. Cadillac unfortunately is not one of those dealerships. More
by Unhappy Customer
Employees Worked With
Jeremy
September 28, 2018
Honored warranty without hesitation I had a complicated problem related to something like a turbo intake that took a full day to fix. The warranty on my 2014 Buick Encore was about to e I had a complicated problem related to something like a turbo intake that took a full day to fix. The warranty on my 2014 Buick Encore was about to expire. The Zeigler Service Center honored the warranty quickly and without hesitation and did a great job in fixing the problem. More
by EHE
Employees Worked With
Carolyn and others.
