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Zeigler Buick GMC of Lincolnwood - Service Center

Lincolnwood, IL

4.6
105 Reviews

105 Reviews of Zeigler Buick GMC of Lincolnwood - Service Center

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September 29, 2020

Had a problem with the sunshade rattling in my Acadia. Had the repair made once but the problem started again after a short time. Called Mike the Asst Service Mgr and we set up another appointment. Had to More

by Acadia Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Butera
Oct 05, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thank you for the positive review!

September 01, 2020

6 days. Had a terrible time getting feedback. I had to use website chat to get a call back. 3 times in 6 days they blamed shortage of people due to pandemic even though my service was scheduled. More

by Jnessjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Aguilera, Ken Montijo
Sep 01, 2020 -

Zeigler Buick GMC of Lincolnwood responded

We really appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience with our Service Department. We would love the opportunity to resolve your issues. Please contact our Service Team at 847-745-4302. Thank you for your time.

August 18, 2020

Pleasantly surprised by the speed with which my car was serviced. Previous visits have been unpleasant because of extremely long waits for exactly the same service, oil and filter change. I make appointm More

by blehman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salman, Syed
Oct 05, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thank you for the positive review!

August 17, 2020

Horrible service. Took my vehicle in for service. One they misdiagnosed my vehicle and tried to cover that up with b.s. no service loaner was provided. When picking up my vehicle found it to be extremel More

by Krillin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Aug 18, 2020 -

Zeigler Buick GMC of Lincolnwood responded

We really appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience with our Service Department. We would love the opportunity to resolve your issues. Please contact our Service Director, Roger at 847-745-4162.

July 10, 2020

Salman the associate I worked with in service was very professional and efficient at my oil Change today... Love the new remodel of the place. More

by Stella13
Recommend Dealer
Yes
Employees Worked With
Jeremy Aguilera
Jul 11, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thank you for your positive review!

June 23, 2020

These guys always do great for us! We’ve been going for years, and this is always our first choice! They couldn’t be nicer or more helpful! More

by Julmer
Recommend Dealer
Yes
Employees Worked With
Jeremy Aguilera
Jun 27, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thanks so much for the positive review!

Jul 06, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thank you for your positive review!

May 02, 2020

Purchase my 2019 Encore with Victor it has been a pleasure working with him I do recommend this dealership to my friends and family thank you More

by Ahmedyanshim1961
Recommend Dealer
Yes
Employees Worked With
Victor Aviles
May 12, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Hi! Thank you for your positive review! We appreciate you!

April 28, 2020

Excellent service. Went to the dealer and was taken on time. They were very helpful. Service department was very clean. Highly recommend this dealer for service. More

by GeorgeZ67
Recommend Dealer
Yes
Employees Worked With
Matthew Domer , Jeremy Aguilera
May 12, 2020 -

Zeigler Buick GMC of Lincolnwood responded

We appreciate your positive feedback!

March 21, 2020

Good service manager. Just got car back so haven’t had a chance if all my concerns were addressed. Will need to see in about a week if all is right More

by rtoz33
Recommend Dealer
Yes
Employees Worked With
Jeremy Aguilera
May 16, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thank you for your positive review! We appreciate you!

March 03, 2020

Service was great Chris was very courteous and informative. Waiting time remarkably short I was very pleased with everything I’ll be back for sure thanks Mrs Miller More

by cmill3939
Recommend Dealer
Yes
Employees Worked With
Christopher Nibbo
May 16, 2020 -

Zeigler Buick GMC of Lincolnwood responded

Thank you for your positive review! We appreciate you!

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