Zeigler Buick GMC of Lincolnwood

On the whole a good experience. I was contacted quickly after I found a car online I was interested in. I received a friendly greeting as soon as I walked in the door. The music was I was contacted quickly after I found a car online I was interested in. I received a friendly greeting as soon as I walked in the door. The music was a bit loud, but something would have really stood out in terms of customer service is sending me home in my new car with a full tank of gas. It was at half a tank at least so could've been worse. The car was very clean and washed beforehand so that was great! Lastly, one of the keys went missing, but I've been assured by Ray Jando if it isn't found I will still receive a second key. Ray was easy to talk to and I know he worked to get me the best deal I could get. Ray kept the process moving along smoothly and we connected on a personal level as well. More

My experience it's been good with personal! The team shows a lot of Professionalism , they make sure they meet your Standers, wants n need ! The team shows a lot of Professionalism , they make sure they meet your Standers, wants n need ! More

James was very personable and easy to work with. Everything was very simple and quick, Everything was very simple and quick, More

My recent experience with Zeigler Buick GMC left me extremely disappointed and frustrated. After noticing my check engine light was on, I called Zeigler Buick GMC specifically because they assured me o extremely disappointed and frustrated. After noticing my check engine light was on, I called Zeigler Buick GMC specifically because they assured me over the phone that the diagnostic would be free of charge. However, upon dropping off my car, I was asked to sign paperwork stating that the diagnostic would cost $200. This blatant bait-and-switch tactic is completely unacceptable. It's incredibly misleading to promise one thing over the phone and then demand a fee once the customer arrives at the dealership. Not only did this waste my time, but it also left me feeling deceived and taken advantage of. Transparency and honesty are crucial in any business transaction, and unfortunately, Zeigler Buick GMC failed to uphold these principles. I urge others to beware of their misleading pricing practices and to seek service elsewhere where honesty and integrity are valued. Overall, my experience with Zeigler Buick GMC was extremely disappointing, and I cannot recommend their services based on this deceitful encounter. More

I found everyone great. The service was excellent. The employees were very helpful and friendly. The service was excellent. The employees were very helpful and friendly. More

Awesome service and responsive - David was extremely helpful and professional. Will definitely come back for future service! helpful and professional. Will definitely come back for future service! More

Ray Jando is the best salesman I have come across in the 10 years I've been car shopping for myself and my family. He is honest, very personable, and makes the process very hassle free. Thank you Ray! 10 years I've been car shopping for myself and my family. He is honest, very personable, and makes the process very hassle free. Thank you Ray! More

I've leased multiple vehicles from this dealership and have a good experience. This recent experience may have been the fastest yet. I also utilize them for vehicle service of all of my vehicles. have a good experience. This recent experience may have been the fastest yet. I also utilize them for vehicle service of all of my vehicles. More

Service was excellent. Rodrigo and Dave Hernandez were great.. Brought in my Buick Verano for an oil change and the mechanic recommended a tire rotation which was done also Rodrigo and Dave Hernandez were great.. Brought in my Buick Verano for an oil change and the mechanic recommended a tire rotation which was done also. I was on the road in 2 hrs. Nice job. I have been a Buick customer for 25 years since it was Grossinger and later Zeigler Buick. I have always had great service. More