Zappone Chrysler Jeep Dodge

Not a good experience at Zappone Granville location. Salesman Justin was unable to get in touch or communicate effectively with me after I had issues with my purchase. After assuring me that everythin Salesman Justin was unable to get in touch or communicate effectively with me after I had issues with my purchase. After assuring me that everything had been checked out by a mechanic, my oil and engine lights came on, and my fog lights were out all within 24 hours of my purchase. They also forgot to mention that the primary USB port in the car was broken from the start. I repeatedly called and emailed to no avail. HORRIBLE customer service. More

Great dealership. Easy fast and friendly salesperson. 2018 jeep purchase.. Happy with purchase. Hubby bought 2021 dodge ram also 2018 jeep purchase.. Happy with purchase. Hubby bought 2021 dodge ram also More

Liars, thieves and don't care about their customers After your deal is done they rush to get you out. Dont care about you anymore. They forget they promised you things for your vehicle and you have to g After your deal is done they rush to get you out. Dont care about you anymore. They forget they promised you things for your vehicle and you have to go through xxxx and back to get it done. One month later half the promises have been made because all i did was fight for what was promised. Matt Zappone is the biggest liar of them all. He wont return your calls after he promises to take care of everything and then ignores you also. When you continue to fight they accuse you of harrassment. Stay away from them. They are all Crooked More

this was the best experience purchasing a used automobiled. we went to a local dealership but were very disappointed so we decided to go to Zappone Motors in Granville that was about an hours drive away becau we went to a local dealership but were very disappointed so we decided to go to Zappone Motors in Granville that was about an hours drive away because of Vern Potter working there , we have traded other vehicle with Vern in the past we were not disappointed they had the auto that we wanted and for the price we wanted to pay, the salesman Vern Potter was the best to work with , very concerned as to what we wanted and found the perfect vehicle for our needs, the finance manager Tyler Martin was great to work with he was clear and went over everything in detail with us, More

Call Vern Potter! Call and speak with Vern Potter, he is the best salesman we have worked with in a long time. He was very helpful and knowledgeable about his cars. He Call and speak with Vern Potter, he is the best salesman we have worked with in a long time. He was very helpful and knowledgeable about his cars. He made this buying experience very easy. More

Zappone and Vern's Review I've been going to Vern Potter for my vehicle needs for more than 17-years, when hearing Vern became part of the professionals at Zappone (Ganville l I've been going to Vern Potter for my vehicle needs for more than 17-years, when hearing Vern became part of the professionals at Zappone (Ganville location), well let's just say I made the trip from Glen's Falls to Granville to get me another car from my good buddy Vern. I was so pleased with my entire experience at the Zappone dealership...from finance consultation to receiving my new Dodge Challenger Gt (by the way, "Nailed it")...I couldn't be any more pleased. Also, I'm glad to see some familiar faces...professionals whom I've been working with for years. Overall, it was a great experience at the Zappone Dealership...Thanks guys. Joseph W. Smith More