ZAG Motors Everett

I had a frustrating experience with Zag Motors regarding my Clean Vehicle discount. I purchased a Nissan Leaf from them on June 7, 2024, expecting to qualify for the Clean Vehicle Tax Credit. However, when my Clean Vehicle discount. I purchased a Nissan Leaf from them on June 7, 2024, expecting to qualify for the Clean Vehicle Tax Credit. However, when I filed my taxes, the IRS rejected my claim because Zag Motors never submitted the required Clean Vehicle Seller Report (Form 15400). After contacting the dealership, the finance manager eventually admitted that they were unable to submit the report at the time of sale. Per IRS regulations, they were required to submit it within three days—but they failed to do so. This mistake has now cost me the tax credit I was entitled to, and I was never given the proper documentation needed to claim it. I strongly advise potential buyers to be cautious when purchasing an EV from Zag Motors. Their failure to follow federal requirements and properly handle necessary paperwork has caused me significant inconvenience. Furthermore, Zag Motors has claimed they informed me and it's my fault that I didn't remember and further adds that I was given a discount to compensate for the it already. This off course is what they claim so that they don't have to own up to their mistake. It appears all is fine and dandy with them until it is not. When that happens, you are no longer a customer, but a nuisance that wants them to own up to their mistakes. This was absolutely my fault that I didn't do the proper research on the required paperwork before dealing with a Used Car lot. What do you expect genius, they're going to be nice and help you out when it doesn't benefit them. Anyone else purchased an EV from these guys and found out you can't claim it because the Form 15400 wasn't submitted to the IRS? More

Rodrigo was super helpful and very understanding of what we were looking for and he made the process super easy. We weren't sure if we were gonna go home with a new car today but Rodrigo sealed the deal for we were looking for and he made the process super easy. We weren't sure if we were gonna go home with a new car today but Rodrigo sealed the deal for us! Thank you so much! More

They helped us get a really great deal on a ford fusion. Samantha was very helpful and patient with us trying to find the right car. Samantha was very helpful and patient with us trying to find the right car. More

Fast and friendly service, as well as very professional and a lot of knowledge of vehicles. and a lot of knowledge of vehicles. More

Gracias Gracias buen trabajo recommended a los amigos bendocones por todo el servicio Asta la procima bendocones por todo el servicio Asta la procima More

El señor Miguel Aguirre, tuvo la mayor disponibilidad en cada momento del proceso, certifico el excelente servicio, de zac Motors y Miguel Aguirre cada momento del proceso, certifico el excelente servicio, de zac Motors y Miguel Aguirre More

Process was smooth. Rodrigo was very helpful and helped me with purchasing an affordable car Rodrigo was very helpful and helped me with purchasing an affordable car More

A great dealership with a wide variety of cars and price points. Iker was fantastic to work with and I highly recommend him for first time buyers! The environment was generally calm, and while the transacti points. Iker was fantastic to work with and I highly recommend him for first time buyers! The environment was generally calm, and while the transaction was long, everything was smooth. More

Good job. Very personable, willing and high quality customer service. A job well done for me. Very personable, willing and high quality customer service. A job well done for me. More

We had a fantastic experience with Whitney and Zag motors! Thank you so much for everything! motors! Thank you so much for everything! More