Your Choice Autos Waukegan

Another great experience at Your choice autos. Very energetic staff that helps you out patiently in finding a vehicle that suits your budget. This place is pocket friendly and vehicles are amazing Very energetic staff that helps you out patiently in finding a vehicle that suits your budget. This place is pocket friendly and vehicles are amazing. I would recommend them for your next. purchase. More

I requested information about a car via email. No one bothered to call or email. They must not need customers. No one bothered to call or email. They must not need customers. More

Never heard anything from them. Either their systems are terrible or they never took the car off Cars.com when they sold it. I would think a lead is a lead.!!! Either their systems are terrible or they never took the car off Cars.com when they sold it. I would think a lead is a lead.!!! More

We inquired about a vehicle we were intrested in. Never got a response. Guess they were busy. Never got a response. Guess they were busy. More

I bought my second Cadillac from this dealership. Extremely helpful and friendly staff; especially Sam. Easy to work with and a friendly Attitude. He made my buying experience an easy one. I would go Extremely helpful and friendly staff; especially Sam. Easy to work with and a friendly Attitude. He made my buying experience an easy one. I would go back here for another car purchase in the future and recommend him by far. More

This place appears to have the best deals in the county, yet their customer service appears to be non-existent. Over the last couple of weeks, I have made several online inquiries about their vehicles, and yet their customer service appears to be non-existent. Over the last couple of weeks, I have made several online inquiries about their vehicles, and have not received one single e-mail or phone call in response. More

Very fast and courteous. Worked with Sam today, and it was an exceptional experience. He helped us out with the whole process. He got us into a nice SUV at an affordable price. Highly recommend was an exceptional experience. He helped us out with the whole process. He got us into a nice SUV at an affordable price. Highly recommend More

Had a very good experience at the Your choice autos Waukegan. Sam and his team were friendly. Work with me to make sure I was happy with the purchase of my vehicle. The buying process was fast. I'm ver Waukegan. Sam and his team were friendly. Work with me to make sure I was happy with the purchase of my vehicle. The buying process was fast. I'm very happy with the experience and my car at an affordable price. Highly, recommend for your next auto buying experience. More

I had a horrible experience and do not recommend this place. Sam has poor communication skills and is a liar. The Check Engine light came on the same day I bought the car so I turned around and took the place. Sam has poor communication skills and is a liar. The Check Engine light came on the same day I bought the car so I turned around and took the car right back. (The Car previously had a catalytic Converter Code that was cleared but not repaired or disclosed.) After I took it back that same day Sam lied and said bring it back Monday so their mechanic could look at it and if there was a problem he would swap out the car. Then after the mechanic explained the problem Sam went back and said he didn’t say he would swap out the car he said he would replace the part but he did not do that either, they only repaired it, improperly. On day 14 of my 15 day warranty after going back and forth to their shop (missing work), Salim laughed at me and asked me why I bought a used car and suggested I buy a new car. Ultimately I had to take the car to an independent mechanic to have the catalytic converter replaced, an extra $1500. Oh and they wouldn’t let me use their restroom. And half the staff was drunk and high and one employee was making racist remarks about the other employees. The entire establishment is unprofessional and untrustworthy. More