Younger Toyota - Service Center

Younger Toyota service department in Hagerstown, MD is always the best price and best service in the DC, MD, VA area. I always comparison shop and look for coupons on several dealers websites and nobody always the best price and best service in the DC, MD, VA area. I always comparison shop and look for coupons on several dealers websites and nobody ever beats Younger. At this visit when I pointed out a typo on their coupon they actually gave me the higher percent off...I didn't even ask...Wow! They definitely get my repeat business. More

I was greeted and asked what type of service I desired for my vehicle. Informed of time required for oil change and also for the vehicle recall for the accelerator pedal. Received phone call when work w for my vehicle. Informed of time required for oil change and also for the vehicle recall for the accelerator pedal. Received phone call when work was completed and was pleased to have my vehicle washed, although this was not requested. Rhonda also explained that the battery is nearing time to be replaced. Rick Beall More

This is the second time we have had to wait over 2 hours for an oil change for a scheduled appointment. The people are polite but avoid eye contact when you enter the building giving an impression of less t for an oil change for a scheduled appointment. The people are polite but avoid eye contact when you enter the building giving an impression of less then freindly or helpful. From my ponit of view, if you are too busy, you should not stack up everyone like a doctors office. We came to Yunger because of your reputation for quality...we travel from New Market - so we did not pick you because you were convinient. The last visit ended up being very frustrating and a dissapointment. The van was also not washed when it was given back, which was always a plus in the past. More

Rhonda helped us with our service issue. She was professional and I believe she truly did all she could to assist us in every way. We had recently purchased a brand new car and less than three days professional and I believe she truly did all she could to assist us in every way. We had recently purchased a brand new car and less than three days later it was damaged by an unavoidable road hazard. Rhonda kept us informed through the process and forcasted the repair time accurately. More

Came in for a recall on my 1999 Tacoma "frame rails". Inspection passed and undercoated. Damage to truck when cleaning. Rims & lug nuts, tool box, headlights, fenderflairs, mirrors, grill, and so rails". Inspection passed and undercoated. Damage to truck when cleaning. Rims & lug nuts, tool box, headlights, fenderflairs, mirrors, grill, and some paint, seem to have been stripped of clearcoat and stained. Working with service person Jason and his manager to get corrected. We will see what the outcome may be. More

Took car in for service and advised we would be waiting. The keys even indicated "Wait". However, the car was parked outside for over 1 hour while my husband waited inside. It was not until he went snoopi The keys even indicated "Wait". However, the car was parked outside for over 1 hour while my husband waited inside. It was not until he went snooping to see what was going on that he discovered this. More

We arrived early for our service appointment - they took us early! They had munchies for service customers - and I hadn't had lunch. They run a special 2 days a month offering free manicures - I was delight us early! They had munchies for service customers - and I hadn't had lunch. They run a special 2 days a month offering free manicures - I was delighted to get one! They have a child TV area, an adult TV area and 2 no TV areas! They spotted a nail in our tire - plugged it. This is a dealership that makes waiting for your car very pleasant. I'd recommend them to anyone! More

I had made an appointment by phone for service. When I arrived Dan had my paperwork on his desk. As I was dropping the car off for a later pick up, I apprecisted that it only took a moment of two to sign arrived Dan had my paperwork on his desk. As I was dropping the car off for a later pick up, I apprecisted that it only took a moment of two to sign the paperwork and be on my way. Dan asked when I wanted the car ready and I told him noon. And just before noon Dan called and told me the car was ready to go. The new paperwork that Younger gives after service if very useful and informative and apprecisted. I have been a customer of Younger for 8 years and have always been pleased with the help I have received there. More

Came in for 5,000 mile maintenance and was told the oil didn't need to be changed since it was synthetic. Had truck in at 9am (had 9:30am appt but had another personal vehicle there getting work done too) didn't need to be changed since it was synthetic. Had truck in at 9am (had 9:30am appt but had another personal vehicle there getting work done too) and to just get tires rotated and truck checked, we waited until 10:30am to get the truck finished. Also, I'd asked for my truck to get washed while it was in (my salesman said I could request that whenever I brought my truck in) and it was not washed. The service girl we dealt with was very nice, but I couldn't believe how long it took to get tires rotated. More

As usual, I found the service personnel to be friendly and supportive, and the service itself to be reliable. I will have to admit though that, when dealing with companies providing a service, I some and supportive, and the service itself to be reliable. I will have to admit though that, when dealing with companies providing a service, I sometimes wonder if there really is something "additional" that needs to be serviced/repaired, or if the technicians just "find" something so that additional costs are incurred, since I am usually not given opportunity to see the damaged parts. However, thus far, it has been my history with Younger that the people there are trustworthy and reliable, and I place my trust in them. It is fair to say though that if I find that not to be the case, I will soon remove my business from that company (Younger in this case), and spread the word to my friends and neighbors. More