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Younger Toyota - Service Center

Hagerstown, MD

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645 Reviews

645 Reviews of Younger Toyota - Service Center

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May 25, 2011

Great experience. I really enjoy taking my car in for service. The staff is friendly and willing to make sure you are satisfied. Before any work is done, they come and explain in detail exactly what it More

by anitasmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
May 25, 2011

Had problems with the vehicle immediately after service. Making funny noise and missing screws from timining belt cover. Called and left messages on Jason's voicemail. No return call. Dealership survery More

by dkrupicka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Neiderer
May 21, 2011

On friday 20 May my 08 Corolla came in for service. I set up the appointment but sent it in with my stepson because he will eventually have this vehicle when I look for another. My contact was with Dan and m More

by rayways1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
May 21, 2011

This was my second service visit, 5000 mile and 10,000 mile service. On both visits tires were rotated. I know this because I follow the recommendation of 35 psi in the front tires and 33 psi in the rea More

by rubyda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Green
May 18, 2011

Absolutely positive experience. They kept appt on time - completion was as promised - charge was as promised. Also had a problem with navigation system that was promptly resolved. These guys are great! I More

by rekall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
May 18, 2011

Rhonda and I reviewed the work to be performed including my request to change the brake fluid from DOT 3 to DOT 4. AAA recommended this change for mountain driving. We did the 30,000 mile Camry service incl More

by marilou_barratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Greem
Jun 08, 2011 -

Younger Toyota responded

Glad you had a great experience Marilou! Dave Carroll General Manager Younger Toyota

May 18, 2011

I bought my RAV4 64 days and now I must put in over 500.00 worth of service to make the vehicle run correctly since it is not cover under the warranity that I was suppose to have from bumper to bumper More

by kinkycook42
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rhoda Green
Jun 08, 2011 -

Younger Toyota responded

kinkycook42, I know John our used car manager has been in contact with you but I wanted to quickly follow up. Looking at your service history, I can see we have taken very good care of you and your RAV4 since purchase from us, I would hate to see your views change. We have covered everything we can cover under the warranty. I know you use your RAV4 a lot especially considering your long paper routes. Please contact me directly if you have any more issues. Dave Carroll General Manager Younger Toyota

May 15, 2011

As always Younger Toyota does an excellent job making you feel like you are part of a family when you bring your vehicle in for service.I must have had five or six people say good morning with a smile the ho More

by tshockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Higgins
May 13, 2011

I came in for my first free oil change with my new Corolla. I was told it would take about 45 minutes. It was 90 minutes before I left. It seemed an extremely long time with having an appointment. More

by pdotbarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Green
May 12, 2011

Everyone at Younger made me feel comfortable leaving my Everyone at Younger made me feel comfortable leaving my car with them. THey kept me up to date with what was going on with my service and did not lea More

by Gemelos02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda in Service, Jesse as my salesman
May 12, 2011 -

Younger Toyota responded

Thanks for the review! Rhonda

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