645 Reviews of Younger Toyota - Service Center
I would rate my whole trip to Younger as very pleasant. They greeted me when I pulled into garage and then completed my service to my Tacoma in RECORD TIME!! They just did an overall excellent job. I'll be They greeted me when I pulled into garage and then completed my service to my Tacoma in RECORD TIME!! They just did an overall excellent job. I'll be back again and again. This is my 3rd vechile i've bought there. More
This dealership has excellent service department. The service people are very friendly and helpful. The waiting room is outstanding. T.V. and free snacks. This dealership keeps a large selection of vehic service people are very friendly and helpful. The waiting room is outstanding. T.V. and free snacks. This dealership keeps a large selection of vehicles on their lot for sell. Free car wash when you have service done on your car. Great people to deal with. I would like to see more coupons in the mail. I will always have my two vehicles service at this dealership. More
I heard a troubling noise in my 4Runner, and Dan had a service person look at it. They weren't sure exactly what was causing the noise, and since it was intermittent, decided to leave the vehicle as is in service person look at it. They weren't sure exactly what was causing the noise, and since it was intermittent, decided to leave the vehicle as is instead of attempting to fix it with a solution that may or may not have worked. I'll be keeping an eye on the problem, and if it gets worse, I'll be bringing it back. More
Everyone was quite pleasant. I was introduced to someone new who would be hadling my service, and I am embarassed that I just can't remember his name. His is the very end desk to the right as one enters! new who would be hadling my service, and I am embarassed that I just can't remember his name. His is the very end desk to the right as one enters! We had a problem with some "long bolts or screws" that I did not get in my kit, but the service person had two (all we needed), and the installation of the rear cargo cover for the Platinum was nicely done I felt quite well that the new car now had all the "accent" features I had hoped for. More
The service writer and service manager were both very The service writer and service manager were both very friendly, courteous, and helpful. They presented me with a printout of their overall inspecti The service writer and service manager were both very friendly, courteous, and helpful. They presented me with a printout of their overall inspection of the vehicle listing the problems they found that needed to be addressed with a description of each including how it should be corrected and how urgent that item is. This is very helpful and the manner in which it is presented does not make you feel pressured or uncomfortable. More
it is my first visit to Younger Toyota , i really appreciate what they did to me , and that exceeded my expectations.they are all very friendly ,and if i decide to change my car for sure it is gonna appreciate what they did to me , and that exceeded my expectations.they are all very friendly ,and if i decide to change my car for sure it is gonna be toyota from this dealer More
I went in for an oil change on my 2003 Camry as I regularly do. Overall it took about 1 hour but everything was great including the price of the oil change which I had a coupon for. I can't remember regularly do. Overall it took about 1 hour but everything was great including the price of the oil change which I had a coupon for. I can't remember the advisors last name but first name is Teresa. Thanks More
Length of time for services performed was longer than I expected. Also, the written appraisal left in the vehicle was an insult. Please annotate that for all future services, I desire not to have an appr expected. Also, the written appraisal left in the vehicle was an insult. Please annotate that for all future services, I desire not to have an appraisal done. More
The last question doesn't give enough options. I wouldn't "Not recommend", but I seriously had some problems with my service this time. Start with appointments. I made a call to set one up, explained why I w "Not recommend", but I seriously had some problems with my service this time. Start with appointments. I made a call to set one up, explained why I was coming in, and was told someone would give me a call to make an apointment to have some body work done (replace front bumper and right front fender). This was before Christmas. I got an email appointment for the day after christmas, with no one calling me first. I was out of town. So I called immediately to cancel and made a phone appt for Monday Jan 2. 8 a.m. with complete description of what I was coming in for. Should be plenty of time to get parts, right? I come in at 8. No one knew anything about it - nothing in the system. I left and said I'd be back in the afternoon. Second visit - Rhonda tells me I can leave my car, but no parts have been ordered. she said parts would be in by wednesday. Why would I pay for a rental car for two days so my car can sit in your lot waiting for parts?? I left WITH my car, and she was to call me at 7:30 wednesday morning to confirm that I bring the car in , have a rental waiting, and I get to work on time. No call. 3rd visit - I stopped in after work Wednesday and she said the parts came in, no she didn't call, but the work wouldn't be done by the end of the week - no body work on saturday, so.....it might be done on MOnday. Or Tuesday. Made another appointment - 4th visit, one week later - left my car, got the rental, the work was done, went Thursday to pick up the car. Bumber replaced, fender replaced. Looks good....oooops - my license plate wasn't put back on the front - it wasn't with the car. They found it in the back. HAve to come back again TODAY to have it put on. Doesn't the person taking the job order do any follow through? Isn't anyone responsible for overseeing each job? Like a checklist before and after? More