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Younger Toyota
Hagerstown, MD
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My buying experience was informative and stress free. I found Stephanie Hudson to be extremely courteous, professional and she displayed a high level of both product and sales process knowledge. I belie found Stephanie Hudson to be extremely courteous, professional and she displayed a high level of both product and sales process knowledge. I believe I received a very fair price for both the 4Runner I purchased and for the Tacoma I traded in. Lastly, when I took delivery of my new 4Runner it was in immaculate condition and every feature was explained to me in great detail. I would and will highly recommend both Younger Toyota and Stephanie Hudson to my friends and contacts looking for automotive sales and/or service products. More
Stephanie and Bill made the entire transaction as simple and expedient as possible. They exceeded my expectations in handling the purchase of the new vehicle and the trade-in of my old vehicle. They were and expedient as possible. They exceeded my expectations in handling the purchase of the new vehicle and the trade-in of my old vehicle. They were professional, clearly knew their product and the process, and were a pleasure to get to know during the process. More
"Satisfied Returning Customer" Review posted by John "Satisfied Returning Customer" Review posted by John Rock from Hagerstown, MD Employee(s) I worked with: Joe Jacobs, Cheryl & Eric, Ed Key, Da "Satisfied Returning Customer" Review posted by John Rock from Hagerstown, MD Employee(s) I worked with: Joe Jacobs, Cheryl & Eric, Ed Key, Dave Carroll Would I recommend this dealership? YES Review: I have purchased several Toyotas from Younger in the past year and a half. Everyone including Dave Carroll the dealership manager, Joe Jacobs my salesman, Cheryl or Eric the business managers and Ed Key my service associate have provided service above and beyond what would be considered EXCELLENT. I have consistently experienced personal attention in every department and any time that I had a question or concern the appropriate department responded promptly to resolve the issue. I WOULD DEFINITELY RECOMMEND YOUNGER TOYOTA TO ANYONE LOOKING FOR A RELIABLE, TRUSTWORTHY AUTO DEALERSHIP More
I'm very pleased to say the least! It was time for me to purchase a new truck,and Marty told me about their Truck champion Joe.I was a little skeptical when I first met him,but the more we talked the better purchase a new truck,and Marty told me about their Truck champion Joe.I was a little skeptical when I first met him,but the more we talked the better I felt.He was'nt pushy at all,he worked with me to see what I needed.I had to order the truck I wanted,so Joe kept me informed via email.When the big day finnaly came I had a few unexpected problams,but Joe & Cheryl helped throu it the best that they could.I'm now the proud owner of a green 2010 tacoma. More
They made it so easy for me to buy a car. Joe really listened to what I wanted and helped me find exactly what I was looking for! They were friendly and really cared that I was satisfied. Joe was very listened to what I wanted and helped me find exactly what I was looking for! They were friendly and really cared that I was satisfied. Joe was very respectful and didn't treat me (a woman) like I had no idea what I was doing. He showed me options on leasing so now I'm going to have a new car every three years. I will definately go back to Younger again! More
I CAME IN FOR A CAR WASH AND WAS TOLD THAT NO ONE WAS AVAILABLE TO DO THAT.I TOLD THE SERVICE WRITER THAT IS NOT WHAT I WAS TOLD WHEN I BOUGHT MY VEHICLE. I THEN WENT TO SEE STEPHINE AND SHE SAID THAT SH AVAILABLE TO DO THAT.I TOLD THE SERVICE WRITER THAT IS NOT WHAT I WAS TOLD WHEN I BOUGHT MY VEHICLE. I THEN WENT TO SEE STEPHINE AND SHE SAID THAT SHE WOULD TAKE CARE OF THE CAR WASH. STEPHAINE ALSO SAID THE TIRE PRESSURE WARNING LIGHT WAS ON AND THAT THEY ALSO TOOK CARE OF THAT.I THINK THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT.!!!!! More
Wanted a black forest pearl RAV4 Base 2WD as my first new car purchase. Younger was one of the few dealers who had it, and I got an internet price right away from Stephanie. I put a hold on the vehicle for $ car purchase. Younger was one of the few dealers who had it, and I got an internet price right away from Stephanie. I put a hold on the vehicle for $500, and Joe kept in touch with me so that everything could be as smooth as possible when I went down to get it (I lived 2.5 hours away). When I got there, I just filled out the paperwork, got the price I received online, and drove it out the door. Took a few hours but everything worked out. Overall, it was great experience dealing with Joe, Stephanie, and Younger. More
I received a fast response and follow up by the people I was dealing with. The salesmman was very friendly and did not presser me at any time which made it very easy to ask any questions and made the purch was dealing with. The salesmman was very friendly and did not presser me at any time which made it very easy to ask any questions and made the purchase of the car an enjoyable experience. Stephanie was also very friendly and made a point to come out and introduce herself to us. Overall a great experience by both people. More
Very friendly staff, a pleasure to deal with. We met Bill at the front doors, and he made us feel very welcome. All of our questions were answered honestly, and all of our expectations were met. It is Bill at the front doors, and he made us feel very welcome. All of our questions were answered honestly, and all of our expectations were met. It is never pleasurable to "haggle" over price, and I feel that we reached an agreement very easily. Based on my experience, I would highly recommend Younger Toyota to anyone, and I look forward to buying my next Toyota there. More
This place puts me in mind of the days way before no haggle dealerships. Lots of slick talk and missed opportunities. I was given a sales pitch on how great the customer service is at this dealership. haggle dealerships. Lots of slick talk and missed opportunities. I was given a sales pitch on how great the customer service is at this dealership. They didn't even greet me when I came in the door. Then when negotiating, they brought the MSRP to the table, though I had been given the internet price. The woman who does the internet thing is pretty cool. The dealership is pretty, popcorn, icee machine, and the free oil changes might be perks, but they let me go saying they couldn't help me because of the value of my trade. Within a week I went immediately to a dealer about 1.5 hours away and got the same price and 1500 more on the trade. Even though I walked away, they keep sending me automated emails as if the deal never happened. Sloppy is the best way to put it. I was not impressed by any of the sales people. More