Younger Toyota

Was in for service appointment on june 7th at 3pm. purpose radio control not working on car. Was told by anthony curtis that the 2007 soltice was still under warranty from gm. Which i purchased the purpose radio control not working on car. Was told by anthony curtis that the 2007 soltice was still under warranty from gm. Which i purchased the used 2007 soltice from younger toyota which had a used car warranty from younger. I replied to the service manager what if they give me a hassle. on june 8th i took the soltice to a dealership in chambersburg pa jennings. was told from anthony curtis on june 7th that they would call and make an appointment from jennings to look at car.when i arrived at jennings they knew nothing about the service appointment. as i thought jennings gave me a hassle so i left. i then called younger toyota back on wednesday june 8th and the girl told me that anthony was with another customer . i told her the siuation and she replied back to me that she would have him call me. it is now monday june 13th and still have not recieved a call. anyways i will not advise anyone to buy a used car from them they dont stand behind them. i took the car to h and h in shppensburg pa they were very nice and looked at the issue right away within an hour. they ordered the part and is going fix under the gm warrnaty. Maybe you should send your staff to h and h to lear customer service. the guy at h and h laughed when i told him what happened. he could not belive it. More

Our salesman, Rick King, was very knowledgable about the 2008 Prius we bought. He was very friendly and sensitive to our needs as far as a car and monthly payment goes. He got us the payment we specified. W 2008 Prius we bought. He was very friendly and sensitive to our needs as far as a car and monthly payment goes. He got us the payment we specified. We were looking at (2) different Priuses and Rick led us to the one he believed was the better car, even though the mileage was higher. There was not a need to dicker with the pricing, as it seemed reasonable from the start. We were also happy with the trade-in allowance we got. More

The sales person who helped me, Patric Herbert, was excellent and saved me a bunch of time and effort with the end result: I LOVE MY NEW PRIUS!!! I would very much recommend Younger Toyota and I am excellent and saved me a bunch of time and effort with the end result: I LOVE MY NEW PRIUS!!! I would very much recommend Younger Toyota and I am very glad I took a bit of a drive to get there. I went from looking around, wanting to see how something with high MPG and hoping for performance..., and after a day of driving the car I am completely impressed! The thing drives like a sports car, especially with the "Power" setting put on, but add in the engine braking feature, and 50MPG + free oil and 100% coverage for the entire lease period; plus, tons of room (I emptied my mostly full Tacoma trade-in and everything, two tents, coolers, three kayak paddles, two shovels, a big cot, chair, much more..., it all fit (if just barely)!! Great experience and thanks again to Pat for a no pressure/hype/or xx interaction. My next lease will very likely be with the same dealership thanks to him and all of the nice/helpful people he introduced me too (everyone I'll need for service/help in the future). More

I recently purchased my Prius and this was my first experience with service. It was a regularly scheduled oil and filter change. Upon inspection of my car during the maintenance the mechanic found that experience with service. It was a regularly scheduled oil and filter change. Upon inspection of my car during the maintenance the mechanic found that a mouse had taken up residence in my air filter. My service representative delicately explained what had happened, showed me the damage this little critter had caused and then described what needed to be done to repair the damage. Bill was courteous, kept me informed of the progress and the work was completed in a very timely fashion while I waited. More

Jesse was delightful to work with. No pressure and he made promises that he kept. The sales manager Mark Duvall helped Jesse meet all our expectations, having visited another Toyota dealership. Jesse made promises that he kept. The sales manager Mark Duvall helped Jesse meet all our expectations, having visited another Toyota dealership. Jesse was polite, considerate, informative and quietly assured us of Younger superior customer service. The accommodations were far superior to other dealerships, with drinks (even lunch) readily available. We were not kept waiting "forever" while the deal was discussed. The transaction was smooth, efficient and pleasant. Thank you Jesse. (I have always hated purchasing a car in the past.) More

We bought an extended care plan @ purchase of 2008 Yaris. We bought an extended care plan @ purchase of 2008 Yaris. We have had all the scheduled maintenance done using the tickets provided in booklet. Havi We bought an extended care plan @ purchase of 2008 Yaris. We have had all the scheduled maintenance done using the tickets provided in booklet. Having made appt. for this oil change by phone, service was instructed my daughter was bringiing vehicle in for service, " Please Assist her" . When My daughter arrived Service charged her for the Oil change and did not even mention coverage we had used for every service appt prior since 2008 and summarily charged $34.83. Please remit these charges to our home address on record. Realizing our personnel get busy, oversights do happen, however, we did pay for a Service up front and it appears no record is kept @ Service to assist in situations as mentioned above. Kindly understand we would like to continue utililzing Younger Toyota for all our car needs. Please take care of this promptly and maintain our confidence in your business. Sincerely, Joseph Nardi 12076 punchbowl rd mercersburg, pA. 17236 More

I was most pleased with the promptness of your service, friendliness of all with whom I came into contact, explanations given of work being done, comfort of the lounge and thoughtfulness of providing refre friendliness of all with whom I came into contact, explanations given of work being done, comfort of the lounge and thoughtfulness of providing refreshments while waiting for my Corolla, and the fact that the work was done in a timely fashion. More

I received friendly and high quality care at Younger Toyota. My customer service representative answered each of my questions and explained, in detail, the needed service for my vehicle. Fortunately, Toyota. My customer service representative answered each of my questions and explained, in detail, the needed service for my vehicle. Fortunately, I was able to take the shuttle home and due other chores while Younger was servicing my SUV. I would highly recommend Younger Toyota to my family and friends. More

I have a classic (hot rod) 1955 Oldsmobile that I was cruising the lots with looking for a selection of new trucks to choose from. Guess the other dealers had some preconceived notion that I wouldn't be cruising the lots with looking for a selection of new trucks to choose from. Guess the other dealers had some preconceived notion that I wouldn't be serious about a new vehicle unless I was in something that looked like a trade in. Pulled into Younger Toyota at closing time and a salesman asked if he could assist me. Went for literature per my selection request and I said I'd be back during the next day during regular hours. True to my word and we are searching for the best selection for my purpose. Thanks again for your quick, prompt friendly service already! Jerry Mullenix More

The service greeter who met us was very helpful and he did the DVD navigation installation himself while we waited briefly. I wish I had known that the DVD went into a different slot under the dash as I did the DVD navigation installation himself while we waited briefly. I wish I had known that the DVD went into a different slot under the dash as I could have done the installation myself. Thanks. More